Comfortable and well equipped room with clean and tidy environment. It’s very nice and relax stay, from food to service are awesome, especially friendly front desk, Porter, restaurant staff and even housekeeping. From the moment I step in hotel till last day, the hotel staff front desk young girls was extremely helpful and friendly (too bad I wasn’t remember her name but one of them is with braces)

The only thing make me feel disappointment with poor standard of the service from room reservation (especially manager) more detail can refer to FOM She absolutely need to improve more for handling guest request or enquiry, not to use the reason of busy or heavy work load. (Email sent 3-4 time with no reply from resv and FOM too) The person who the choose to join this carrier must know how to handle, or else hotel need to input more training on this matter. I urge the management to take immediate action to rectify this issue to ensure that do not happen again in future. I really hope management will take this matter seriously with necessary step to improve the standard of service at your property as it’s bring negative for guest before their trip.

The place was beautiful. The pool area and the lobby were nice as well. Glass walls lift where you can see the pool and appreciate the pool view as you ascend or descend. The room was huge, and the bed was very comfortable. Bathtub and shower were excellent. The staff were very helpful, and they assist you in getting a cab.

There was a KFC bucket and chicken bones on the first room they gave me. That was a big turn off for me. The location is a bit far from the tourist areas. I had a terrible time getting a cab from the hotel.

The staff, the 2 younger ladies at the reception, are very friendly, helpful, and smiling. Also, the man that's helped us with the luggage. I didn't catch the name but were lovely, She also helped me to find out places to go and book the taxi. The position of the hotel is good, just 15 and 25 minutes from the 2 airport. The room is very big,massive big. The big pool. The breakfast.

That I can't stay more in the hotel.

Very helpful and friendly staff. Large, comfortable room. Good room and laundry service. Large selection of food for breakfast.

The shower cubical could have been cleaner. One light switch didn't work. Poor wi-fi connection in the room (but the hotel provided a portable wi-fi modem that worked well). A bit far from the city centre.

The Hotel, cleanliness, facilities. room. Swimming pool

Transportation system. There is no way to communicate from the hotel difficult to go out for the market and roaming around in the city. If somebody will go for only leisure & only stay at hotel, spending good time in the pool then this is perfect. But hotel is excellent. Breakfast spread is amazing. Food quality is very good.

We obtained the family room that we had booked as a couple with a 10-year-old child, and the hotel staff was both friendly and professional when we were checking in. Our room was located at the ground level of the hotel, with exit to the pool area and lounge chairs. We were also allocated a safe parking space at the hotel's private parking area at no extra costs. I did in particular like the large bath tub in the fully equipped bathroom. The hotel has visibly come of age, so that one may expect little compromises here and there. I noticed that our door did not always open upon inserting the key card into the proper slot. The breakfast buffet was excellent, both in terms of selection/diversity and the quality of the individual food items. Given the relatively small number of hotel guests during the ongoing Covid19 pandemic, we did not take that excellent breakfast service for granted.

We had an issue with the Internet access, as only 3 different mobile components could access the Internet---with one designated user name and password---through the W-LAN router. But the biggest drawback was the extremely slow data processing speed of the router, so that we could often---at least from our room at the ground level---not even access simple Web sites, and I could not work with my lap top, downloading even very small files. I was compelled to move my laptop to the lobby area, so that I could at least complete simple tasks, like reviewing my emails. I brought this problem to the attention of the receptionist staff, and trust that they will address this data processing problem, since the hotel is also being utilized by business clients/guests.

Great staff, good big rooms, good swimming pool.

Ive visited a few times, the aircon can be noisy. Coachloads of visitors who do tend to make a bit of noise especially on arrival.

it’s a huge property and during normal working hours they are really helpful. it also only took me 30 minutes to get to the airport by taxi, on the meter around 200baht with no traffic, so make sure you ask for meter only outside of rush hour traffic otherwise they try to set a price and you could be looking at double. the staff were really helpful with this.

it’s a huge property meaning it is quite far from central Bangkok, the rooms are very spacious - maybe a little too spacious you’ll find. The breakfast options were also very limited.

Very happy with everything Thank you very much. The room was great and the staff were very friendly. Very good breakfast and plenty of variety 😘

Every thing was so good. Only one thing is the WiFi keep dropping out. But didn't spoil our stay.

Breakdast had wide range on offer to a high standard also catered for local taste Nice hotel, clean, very large spacious well designed room with both bath and shower, staff were great all very helpful, good value for money

Location was bit far from public transport like MRT, nothing really local so have to travel/walk but taxi are fairly cheap