had an issue with my room at check in, and the team immediately changed it with no fuss, which i appreciated. I was ill during my stay, and the cleaning staff were very considerate and flexible in working around me - thank you

i'd like some soap for the bathroom sink The air con works well, but is very noisy.

What I liked? 1. Very large room. Enough space to move around, maybe dance a little :-) 2. clean rooms 3. Large mirrors - one beside the bed, one on wall storage, and one large mirror in the bathroom 4. minimalist decor 5. smiling and english speaking receptionists - willing to help and guide you in your stay in Bangkok

Some things which could be improved: a. Hand towel had stain marks - not a major turnoff as they provided two hand towels b. very small toiletries (shower gel) provided. no soap given. I had to use shampoo to wash my hands. shower gel is just enough for one person to take one time bath. c. Coffee sachets were not replaced during room cleaning. I would have expected them to be replaced for my next morning coffee.

Great value and nice area. Wifi at about 30 up and down

Pool closed at 8pm

All good. I tried two different rooms, both had a kitchenette. The cheaper rooms do not have this. There are no pots or pans but I guess one can ask for them. The rooms were very spacious and comfortable, no issues at all. The swimming pool has no shadows so the sun heats up the water which is great. They add salt to the water so it feels very soft. The gym is small but good dumbells and a cable machine. The location is great, near the EM malls and the park. The Travellers Tap on site has great food and drinks and is friendly. This will be one of my go to hotels in Sukhumvit.

Great location where it is 5 minutes from Emsphere - the newest shopping center and accessible to public transport, food, etc but we had the peace and quiet that we requested for. Very spacious as we had the Presidential suite and well-equipment kitchen with dinning table. Very friendly staff and helpful as and when needed. We enjoyed the wide range of oriental breakfast for a change from our usual western breakfast.

It's an old hotel so be aware that there are small issues e.g. the safe is not working in our room. The main one for us is the noise of the air conditioning even when we reduce it to the lowest level.

Location was absolutely amazing for a single male traveler. Adjacent to Sukhumvit "action" and all very walkable. I used Bolt often to get about (temples etc) but did learn about BTS as well and that was a 10 minute or so walk to ASOK. Desk staff was very polite and helpful when needed. Cleaning staff was great and very flexible to my schedule. I would definitively stay here again.

Pool was very nice and the workout area adequate, but the bicycle was missing straps so would have preferred a better cardio station.

Very comfortable room, light, with a good bathroom. Very clean, good wifi. Also the breakfast was perfect, i enjoyed it every morning, although I stayed for 7 days at the hotel. Also I liked swimming pool and the view from it to the city. Hotel is perfectly located near shopping area and restaurants. Just in the opposite of the hotel there is a very good massage saloon.

Actually nothing.

best location near the BTS station but still very quiet with no roadside noise

only thing I didn’t like was the Wifi. although it was a stable connection, the speed was less than 2Mbps download. The internet connection here really needs to be upgraded. I was barely able to get work done with the slow download speed.

We always try to book here when we are in Thailand as we like the Phrom Phong area. The larger apartments are really good because they have a stove and are fairly quiet. The staff are always polite, efficient and friendly. They always make us feel welcome and they are a big reason why we continue to return. The gym and pool are good, and you don't see too many other guests, so it is quite peaceful. There are lots of eateries, bars and such within a very short walk, as well as the ubiquitous 7/11 nearby. The BTS is just a five minute walk away so it is in a good location.

Breakfast is certainly adequate and there is a decent selection. However, I've noticed that it is becoming rarer to see bacon in Thai hotels - for us English, bacon is a must have item on our breakfast plate. Actually, we were often the only guests taking breakfast at the hotel so maybe it is overpriced at 400 baht per person.

The location is just 2 minutes walk to main road 7 minutes to BTS, there are various restaurants around this area, and huge park for relax nearby. Reasonable price with reasonable facilities, private parking with security.

I could smell the cigarette smoke in the hallway might be from other rooms. One window in living room is unable to completely close, the hinge is bent and broken, so I could hear the noise from outside the building.