The hotel itself is very beautiful and the location is great. The beach isn’t the best, but if you want a relaxing holiday it’s perfect to just chill by the pool and enjoy the view. Perfect for a relaxing trip, not so much if you are looking for adventure.

The people were all really nice BUT the restaurant staff either forgot our orders or ignored us half the time. If you are vegetarian or vegan, I would not recommend this hotel.

The property is absolutely beautiful and atmosphere calm and easy. The rooms are located in various buildings and I do recommend staying in the main four buildings which have easy access to the pool, beach, lobby and restaurant area - the last building (6) is a bit far from the pool and located at the back of the hotel by the parking area. Rooms were exceptional with balcony and all the amenities expected from a five star hotel. Even though it is located a bit outside of downtown Hua Hin the property provides pre booked shuttle services both ways and taking a taxi for the 15 minute ride is also cheap and easy.

The pool restaurant and bar area were quite nice although it was a bit disappointing that the top floor of the bar was not in use and not serviced during our stay - quite sad since this would be an excellent spot to enjoy drinks in the sunset. The staff were not as attentive as one would expect from Thai welcoming and hospital reception. Other than that our stay was perfect.

one of the best ever hotel buffet breakfast - immense selection and includes several lunch items as well and reasonable amount changing daily items too. It was very popular as evidenced by the many hotel guests in the huge dining area. The beach was better than I expected. I heard that Hua Hin did not have the best beachs but the water was quite clear and sand was good too. Low tide went out a long way exposing the nice flat sand.

my room was not spotless and the hotel is not brand new even though it looked that way in the photos

Nice room with pool access. Good breakfast. Bell boys are great and would take you to 7/11 Store for provisions and back again in golf buggy, will also take you to bottom of the road where there is a great little Thai restaurant owned by a middle aged couple serving great food really cheaply (must go). Overall a very nice place to just chill out.

No proper bar there, they serve drinks at the Ivy restaurant and for the pool but that’s it, so quite soulless. You are quite isolated there without transport and GrabApp doesn’t really work in Cha Am, though hotel will get you a taxi.

Very modern beautiful hotel. Huge room with a terrace, clean and comfortable. The breakfast was superb, lots of Thai and international options. The pool is reasonably big with beautiful sea view. No loud music at the pool area was much appreciated! We were staying during the rain season so there were very few guests at the hotel. It made our stay extra peaceful and charming. Good gym as well. Plus there’s lots to see around the hotel in the national park. And good local restaurants outside the resort within walking distance.

Wifi didn’t work in the room. The hotel is a bit far from the town, so renting a car/motorcycle is worth it.

Great location right by the beach. Clean, lovely service. Felt like had the whole place to ourselves. Spa was good too, wish stayed there longer to explore more options

Only one resturant in the hotel but lots of other ones near by if wanted a change. But menu had lots of options

I loved the staff, they were wonderful and thankful! The gym was large in size with sufficient equipment!

If your staying long term the breakfast is consistent and good, however, no beef dishes

The staff were very accommodating. The apartment 3106 was fantastic with its own private pool and outside whirlpool bath and shower. Very relaxing indeed.

Only there for 3 days but it was a very nice break. Got bitten a little by mosquitos in the outside whirlpool bath but that's expected, I guess and it has no bearing on the hotel's performance and service.

The Rooms were spacious, modern and clean. Great value for money - Lots of delicious options for breakfast. Delicious coffee and cocktails. Staff very helpful and friendly.

The Ivy restaurant food wasn't great and quite overpriced.

The swimming pool layout and the beach front are super. room facilities are excellent.

without a car , you can barely go outside to the market or city. the bed lamp in my room was flashing, LED switch are confusing either.