The grounds were beautiful and the pools were very relaxing. The whole hotel is nessled in tranquility. The rooms were very comfortable and the interconnecting rooms were perfect for our family. The park, bike riding and walks you can do around the gardens were lovely to do with my 6 year old daughter and she loved going in the maze.

We ate at the restaurant a lot but the service and food could have been a bit better at times. The restaurant could have been great as it was beautiful but it was just okay. We had a little walk to the animals and although they didn't seem to be maltreated, they were definitely in enclosures that were too small and it would be better if they didn't have them at all. Maybe just stick to bird enclosures as children would also love these and they are easier to care for.

We are a family of 4 traveling with small kids. Our kids loved and enjoyed the offer of the hotel. The pool was nice and the weather perfectly warm (Dez) to enjoy it. We went to feed the animals in the Botanical Garden almost every day. Breakfast was good as it had variety. I missed a little more international taste. Fruits offered were so tasty. A lot of people have said the beds are too hard. I liked them. The hotel is silent and calm. Has lots of green areas. 2 playgrounds in the Botanical Garden.

Location can be tricky. If you want to visit only Chiang Mai city, then you should stay in the city. Costs Approx 250 Baht per way with Grab to the city (Dez/24). If you plan to add a couple of day trips and you have your own car then the location is no disadvantage. At the end for us the advantages offered by the location (e.g. Garden) were bigger than the disadvantages of having to move in and out the city.

Great location for staying with kid: there are 2 playgrounds available, lots of space and wonderful park. I liked the style of wooden houses, garden, the idea of staying in botanical garden is really cool:) perfect view from balcony on lake, fresh air, pretty quite.

Personal, I’m sorry but making an issue of not finding a spoon ( I told where it was, but they couldn’t find it) so that I had to run back with crying kid and get a spoon exactly from the place i mentioned was ridiculous. Asked 2 times two different people at reception to have one more blanket ( yes, they call it duvet-ok -to have “ duvet”) but no one brought anything. Get ready for extremely hard beds

Wow, this place exceeded our expectations! The rooms were spacious, well-equipped, and even came with umbrellas. The grounds are stunning—they have a huge botanical garden that's free for hotel guests. We took a trolley tour through the garden, which really felt like an oasis: lush, peaceful, and beautifully maintained. There's also a convenient trolley available if you want to get around the property, and parking is provided for guests. There are several pools to enjoy, and the breakfast offered a delicious variety with something for everyone. The staff was very kind, and the on-site restaurant had a wide range of delicious options. The coffee shop was a lovely touch, allowing us to grab refreshing iced coffee throughout the day. We stayed as a couple and didn’t expect so many children, so if you’re looking for a quiet, child-free experience, you might consider other options. Also, note that the pools don’t have sunbeds if that’s something you’re looking for. But overall, we’re very happy with our stay!

The location is located out of town so plenty of parking lots and we can avoid the traffic in the city centre. Room is comfortable, with large space. Good selection of breakfast.

THB 1,000 (cash only) for key deposit, pay up front upon check-in - in cashless society era. There was no indication that we would need to do so when making the reservation. This was my second and third visit. Last year it was THB 500, which I found a bit unusual already. Now THB 1,000 is excessive.

Very Olde Worlde, …down to the rustic padlock on the door of the room 🤣 The room was nice, with a terrace overlooking one of the lakes (lots of huge fish!) We had private pool access, which was excellent. The range of attractions within the complex is impressive, …would need a couple of days just to get around everything! Breakfast restaurant was OK, service and food at the other restaurant was not impressive…

One of the Best Hotel in Chiang Mai 15 kms away from the busy street of the town but with huge area to do a lot of activities.

I was charged double by the staff apparently by mistake according to them. I was charged 1st time 19 December then 3am on 24 Dec the day my family and i will check out. A bit weird that they cannot do the process to void or cancel the transaction instead they promised to refund... totally weird!

Breakfast buffet was excellent, except that the coffee machine produces strange tasting coffee (more like chocolate)

While the quality of the food in the dining restaurant was good, the choice was a little limited. The kind of Thai food you can find in any Thai restaurant outside Thailand. Also too much pork! If you don't eat pork choices were even more limited.pleasant

They are surrounded by beautiful garden with many paths, animals to watch and plants. They really taking care of the gardens , we could see a lot of people working there. We checked in super quick , room was big , sunny with the lake view. We used also swimming pool, which was clean.All the staff starting with the reception, cleaners, all breaking staff and people who were looking after the gardens were very polite and nice. We booked for 3 nights but we extended our stay as it is super relaxing environment. The breakfast was good as well with many choices, mostly Asian food but also there is a choice of European food. Big thank you to all staff. Who are working hard . We really enjoyed our stay.

In my opinion the swimming pool could have more chairs .

Our children loved the swimming pools with slides and the maze (although it's a bit small). We also loved the free "tram" rides around the botanical garden. The free popcorn and drink at the lobby were a great idea. The buffet breakfast was very good.

The bed mattress was not very comfortable and there were only thick pillows so one couldn't choose