everything is nice except toilet smell

toilet very smelly

I’m so happy with my stay and welcoming staff’s.

I hope hotel management can improve to offer some breakfast to their guests.

Nice location not far from lee garden .near to 7 eleven and very quit area.

The breakfast is not much choice

Nothing is good here

I first time came across the worst hotel management of this hotel…bookings.com should ban this hotel

The reception staff are always ready to assist us, very clean and cozy environment

The breakfast in hotel needs improvement

very friendly and good service

I think to sum up everything it is really worth the value of what I’m paying. Hotel doesn’t have a proper parking spot however guests allowed to park by the roadside and it is safe. It is also at a quiet neighbourhood. Safe is almost important for every traveller, staying in Carrara makes us feel safe. Staff was friendly & helpful. Like I said, you can hardly find a hotel with that quality in Malaysia with that kind of competitive pricing. Hatyai hospitality industry is truly10-20 years ahead of Malaysia. It is truly welcoming in all aspects which is why Malaysians are flocking there

Several things that can help improve their services: 1. The water flow of the shower in the bathroom can be greatly improved. It can actually be a major turnoff for some guest - very important, and please kindly look into this. 2. Safety box in the room - There is none so far, something which is worth for the hotel management to invest. Why am I saying so? Because as a major to reach destination that invites so many foreigners to come, they wish to feel safer by putting in their passports and valuables in the safety box instead of carrying it everywhere. Hotel management must be considered this.

No bell boy on duty .have to bring up & check out my luggage by my own.

Quiet area

Price abit high if compare with other hotel who the same level

Cleanliness

The hotel didn’t provide mineral or drinking water inside the room