Very good service, staff are great. Complimentary drink when you arrive and they will insist you relax and get some food before check-in. Food is really nice, fresh pasta definitely a highlight.

If you're vegetarian/vegan be aware that there is a LOT of cross contamination with the food. Same utensils/pans etc for meat & non-meat options. The staff will clean them if requested but it's quite awkward. There is quite a lot of salespeople in the hotel, persistent but will leave you alone if you're firm.

Good location, nice beach and animation for kids. Excellent variety of food and drinks Food is available all day with different varieties in both restaurants Kids really enjoyed everything

The service during breakfast, lunch and dinner needs to be improved. There was too little staff for the number of people eating. Most of the workers were sweet but seemed too stressed out and this made it difficult for them to be of proper help. In terms of food, there was a lot of options and for the majority of the day food was available to eat, including two snack times. The parking lot was another issue. It was too small, we had to park our car outside of the hotel .

we spent our 2 last consecutive summer vacations in Royal mansour and we loved it. we plan to come back again next year

Amazing staff, all the facility is well organised and clean

The buffet (Breakfast and dinner) was really amazing with excellent varieties of food and fresh fruits and vegetables.Great selection of fishes/ Meat. All the staff were very friendly.Location was great as we had the chance to visit El Jem Amphitheater and The great mosque of Kairouan (Almost one hour trip from the hotel).

Heaters in the room was set in low temperature. It was cold and despite multiple reclamation,they added only blanket, and the technician kept saying the temperature is ok and cannot increase it (Energy saving) I had a call from reception requesting for additional payment for my stay due to a mistake in exchange rate from the reception staff.It was not clear to me and did not want to to argue a much (the difference was nearly 35$.

Even though we arrived at the hotel early, the staff immediately took us to our room and served us refreshments.The sea view and green garden were wonderful.Great breakfast every morning, lunch and dinner varieties were very nice.Security works great, they found our lost antique item immediately, we are very pleased..

It is really difficult to find a place in the parking lot and unfortunately you can find a place outside the hotel on the street, which was bad for us.Unfortunately, the internet was a bit problematic in our room.

The buffet was fine, a bit repetitive. I guess we were off-season so parts of the buffet were unused and covered. They were great for local food, so-so for Western food. Minimal snacks between meals. Room was fine , hallways were pitch dark! Like 2W LED bulbs every 15 feet.

The quality of the room is exceptional. I opted for the all-inclusive package and I was delighted with the restaurant's high quality and the variety of meals offered. The entertainment activities are diverse and abundant. Overall, I am very pleased with this experience, and in fact, I have already made a reservation for next year.

There are two aspects that could be improved: the parking situation, as it is quite challenging to find a parking spot, and the poolside seating, which requires waking up early to reserve a spot by the pool.

the stuff are nice and helpful.

unfortunately this is my 3rd time at this hotel, but I struggled with the WIFI signals since you enter your room it will disconnect, also , if you asked for king size bed the only thing they do is but two small beds together, the AC is hot specially at night.

lovely set of pools near a great beach - wonderful food for an all inclusive

Wifi very poor