Everything was amazing, the food quality, the staff and the facility were exceptional. Lots of food choice that caters to allergies and food intolerance, the head chef Ramzan was very kind to us. The guest relations team are also exceptional and very helpful, the kids club and its staff were amazing too. In summary a great hotel with everything you need with very friendly and helpful staff. You and your friends/family will love the experience.

Avoid the nurse office at all cost. They’re not associated with the hotel, they’re a PRIVATE clinic that charges an arm and a leg and make you pay cash in advance for procedures you don’t need. They don’t tell you they’re private until it is too late. The hotel should implement a process to inform guests of their rights and facilitate access to healthcare.

Amazingly friendly staff throughout the hotel, very eager to help and sort out any problems. Very clean hotel throughout, with good facilities. The food options were varied to a degree and there was an abundance of cakes, snacks and drinks. The rooms were clean and up to date. They were fairly quick to resolve issues and make our stay comfortable. They gave us a complimentary meal in their a la carte restaurant, which was nice. The hotel allowed us to remain in the hotel and use it's facilities and have meals on the day of our flight, even after checkout. They sent a lovely birthday gift and decorations, which was a lovely surprise.

Catering for Muslims beyond just halal food is very limited. No prayer room seemed to be on-site. The sauna rooms were mixed, and no female-only pools or spaces. They need to cater for Muslim visitors better. In the winter months, there is a significant lack of children-activities, since the water slides are closed.

Guest relation service is very helpfull and quite friendly, always replies fast on any questions . Staff is ok. The variety of food is ok. The territorry and location of the hotel is pretty good. The kids club is pretty good. Guest relation gifted us a dinner in la carta restaurant. Thanks) Evening shows are the best, comparing other hotels shows in Antalya where we had a chance to visit ( more than 20 hotels). Kids club, kids club personnel s and kids show are pretty good.

The room was a bit tired and had lhigh level of humidity. The bedding and clothing were always wet. Its not standard room of 5 star hotel for sure, 3 stars max. The cleaning service was very light to eliminate all dirt, so sand and rock n the shower and balcony were always with us. It was uncomfortable to walk at the balcony as sand sticked to the feet. The space in the wardrobe is ocupied with safebox and there is no room to keep clothing even for 1 person. One day me and my wife feeled something wrong in the stomach after restaurant.

the swimming pools, the entertainment, and the food and bars.

i didn't like walking up at 6 to grab a sunbed.

Very spacious, plenty of places to eat. Good kids entertainment

Even though it was all inclusive, the ala cart restaurants were not included in the price, I feel atleast 1 restaurant should have been. The food- 1 restaurant would close then the other would open.. they are not open 24hours, the room service is at a cost.

Smart, clean, well laid out, loved our duplex, the hot tub, the outdoor garden area, the bars and restaurants, the food, the service, the all inclusive package, the beach, everything really!

The only thing I was disappointed in was that I had heard that the evening shows were excellent. When we were there, there was nothing I felt it worth to go and see. I wondered if the better shows were April - September?

the food, entertainment, facilities were gorgeous.

not enough lifts the queues to use the lifts to get up to your room was always so long. i had a baby with a pram or I would have walked the 6 floors everyday! The shop prices in the hotel are daylight robbery. we paid 20 euros for one pack of nappies!

Great for all inclusive hotel! Love that they have activities( yoga, bowling, play area for kids, playstation rooms etc.)for the whole day till night at 01:00 am ( nights shows and after party) They have their own beach and if you go early, you will really enjoy the sunrise view❤️ We enjoyed our stay, and even cancelled our city tour just to enjoy the hotel stay😄

The bars/ snack stations/ ice cream station has a timing, i mean some will only be open from 1-6 pm. Pools and beach closes at 7pm☹️

Staff were wonderful as you would expect in Turkey, food was served to your plate so way more hygienic and of good variety, entertainment was excellent, would come again. Very pleased with it.

The lifts were a pain, too small and few and need to be programmed to be a bit more selfish if possible so they don’t stop on every floor on the way down when you’re all crammed in there like a underground train carriage holding your breath waiting to get out but it keeps stopping on every floor, only for more people to sigh at you all as they wait for another to come.

The buffet it's amazing, and we spent 10 days and we didn't get bored of the food.

The front desk staff it's super unfriendly, we book a queen size bed, the gave us two single beds instead, and was very difficult to get them to understand what we wanted. Svetlana at the front desk is terrible unfriendly. There where too many kids, like too many. School of football and maybe holidays for school group. Very noisy. The rooms you can hear the neighbours.