This hotel has everything a family would need for a great and relaxing holiday. Food is excellent and available non-stop at different buffets...drinks and ice cream too. Pool area is big and a bit crowded, which we did not care for, as beach and sea are our choice. Beach bar offers drinks and food too around noon, there is a playground for children right next to it - excellent. Every evening entertainment for kids and then adults...great music and shows. Staff is wonderful, they work around the clock to make sure all flows well...respect! A bus drives you to the beach, goes every 5min (a walk of ca. 400m is nothing, but at heat and with children, it is sometimes more comfortable to take the bus). We had a lovely week here and would go back to this hotel. It exceeded our expectations!

1. Kids pool a bit too cold (at least for our 2 year old) 2. Music in the evening a bit too loud 3. Lots of mosquitos, be sure to bring protection! 4. For small children - sea gets deep very fast (after ca. 2m)

Location- under 30mins from airport, close to beach, the shuttle to the beach, the pool, daily evening entertainment

Some staff were rude with slight racial undertones.the third bed is more of a lounge bed so quite hard and uncomfortable

The hotel was great in all important aspects. The room they gave us was quiet, sunny, had a balcony, and was overall very clean and comfortable. They always had comfort foods as well as new options available every day. The food was very fresh and always tasted good. There are several pools across the territory and a nice private beach just a few minutes away. My mom and I really enjoyed our stay and would be happy to come again.

I gained a few kilos eating all of the delicious food they had

I really enjoyed it here, the fact that there are numerous options to choose from with regards to food and that there's a restaurant open in the early hours of the morning. I thoroughly enjoyed the Michael Jackson performance that the hotel organised one of the nights. You don't have to leave the hotel, you can just sit and relax and enjoy all the inclusive benefits.

As practising Muslim I try to stay away from Alcohol. I know the hotel meant well and had no ill ittentions and they offered us a bottle of wine as a welcome gift. I appreciate the gesture but I had to respectfully return the bottle to reception.

The stay was good, and there were plenty of activities for the kids. The staff was also very nice, the rooms were fine, and cleaning services were provided regularly. The food was also very good. These were all the things that made it a pleasant experience.

Their food and drink options were excellent, and the timing was good. The best part was that if we were out and missed a meal, there was a 24-hour restaurant available. It was also great that drinks were available everywhere; you could find water, drinks, and everything else easily. If you requested something from the staff, they would address it immediately, always with a smile and without any frustration. The people were cheerful and welcoming. The cleaning was also good, and any issues reported to reception were promptly resolved.

Served food despite us arriving well past 12 am very good service.

Food was great.. Staff brilliant. Good lay out with the complex.. 😎

WiFi was very poor sometimes. Kept shutting down at important moments for me and difficult to get back on... 😕

Everything was fabulous at this hotel. It was good value for money. I have no complaints whatsoever. Good choice of food, good selection of drinks, the room was nice and serviced everyday, the pool area was clean with an abundance of sunloungers and the evening entertainment was a mixed variety of acts. The beach was easily accessible and was kept very clean with again an abundance of sunloungers. Location wise the hotel was near to many shops and resturants.

Nothing to dislike about this hotel. Great value for money.

I like how staff was always helpful and resolved all issues as soon as they appeared (wonderful reception). It's my second time there and It's the second time I find it to be an enjoyable experience. Worth mentioning kitchen as there's always a wide selection of diverse dishes that are fresh and of good quality. Deserts are sublime (yet I wish I could resist the temptation). SPA is also great, very helpful and polite reception, I enjoyed massage very much. Sauna and steam bath are always well kept and clean. I like how the gym is also renovated - plenty of new equipment, and I think it got bigger since last time I saw it 2 yrs ago - keep it up, great job!

Cats are rather sweet and adorable, but we had an unpleasant experience on the day of departure - we went to breakfast at around 6ish, and got immediately encircled by a swarm of cats, that tried to get on chairs and the eating table. We hadn't noticed it before, maybe during the day cats are already fed and are more reserved in their conduct.

Best price quality ratio what you can have! Absolutely amazing food selection! Especially I liked breakfast choices and pancakes and delicious yoghurt. And what we really loved with travelling small child - there were really food choices 24h. Not like some of hotels that there are mentioned also this possibility but in reality meals between main courses are offered only few types of food. We were not anymore stressed about mealtimes, we literally went when we wanted and had time and possibilities because all day and night long there were rich selection of food. Location is great! Only 15-20 minutes from Airport and so many malls and bazaars just next to the hotel. Hotel stuff is extremely friendly and if you have any problem they will send you in minutes someone to help you. Excellent music selection everywhere on the hotel territory! 😁😁

Beds are comfortable, not hard like some guests have mentioned but pillows are really big/high and very hard. Did not visit spa and hamam like was planned because some of salesmen were really unpleasant persons and with very lame sexual comments. Air conditioners were very loud in the room and worked nonstop with no paused.