Exceptional Ski Experience at Dedeman Palandöken Ski Lodge Our group had a fantastic stay at Dedeman Palandöken Ski Lodge Hotel in February 2025. From the moment we arrived, the hospitality and service exceeded our expectations. A special thank you to the front desk team—Ceren and her colleagues—as well as Mr. Mehmet for their warm welcome and professionalism. Their attentiveness made our stay even more enjoyable, and we truly appreciated the complimentary room upgrade. The ski-in, ski-out convenience of the hotel made accessing the slopes effortless, allowing us to maximize our time on the mountain. As passionate skiers, we found the location ideal, with well-maintained runs and breathtaking views of Palandöken. The food was another highlight of our stay. Every meal was delicious, offering a great selection that catered to various tastes. After long days on the slopes, the dining experience was a perfect way to unwind and refuel.

NO indoor swimming pool and no steam room in the spa

Our stay at Dedeman Palandöken Ski Lodge Hotel was absolutely wonderful! The highlight of our experience was the incredible staff, who went above and beyond to make us feel at home. A special thanks to Nihat Bey for his warm hospitality, Kerem Bey, the head of operations, for his professionalism, and Mehmet Bey for assisting us with our room. I also want to acknowledge the kind blonde lady who took such great care of our family – her name slips my mind, but her exceptional service will always be remembered. The hotel itself is spotless, with impeccable cleanliness throughout. The location is unbeatable, offering breathtaking views and easy access to the ski slopes. We couldn’t have asked for a better experience. Highly recommended!

So far everything was good.

Best thing is it is near the ski lifts. You don’t need a car to reach the lifts. Food is very good. Personnel is doing their best and helpful. Clean, well heated and beds are good… the price compared to other hotels in the area is good…

SPA center at the hotel is not run by the hotel. I tried it and definitely do not recommend. Even they make you pay a big amount of money they do not serve you well..

Excellent hotel, has lovely staff, and is very close to the Ski Lift. Would highly recommend

My only suggestion is to have more English-speaking staff as they have a lot of non-Turkish visitors. Baski was excellent however in helping us out when needed.

They have kindly checked us in early. As soon as we have arrived, our room was already available for us. Much appreciated after a long flight. They have also kindly upgraded us to suit room which was huge. Breakfast and dinners were delicious, had lots of options. Staff were the kindest we could ask for, everyone was very helpful. The hotel was very clean throughout and the room has been cleaned everyday very throughly. Location is excellent. Hotel has every facility you could ask for. Ski and snowboard equipment is available, very convenient.

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Breakfast was good. Location excellent

Evening meal was not always hot, hot dishes were sometimes not to temperature

Nice hotel, clean room. Our room was huge with nice views.

Breakfast was hectic in the beginning due to few tour buses, better crowd management could be implemented. Multiple tea stations will be nice, very long line to get your tea because of single station.

We had a very pleasant stay, and because my group was large, I requested the hotel to reserve a place for us so that we could be together and give us a good hall with good facilities where we could listen to music and my friends could dance.

We had a very pleasant stay, and because my group was large, I requested the hotel to reserve a place for us so that we could be together and give us a good hall with good facilities where we could listen to music and my friends could dance.

Good hotel next to the ski lift. Good food, nice service. Stayed in this hotel 2 times and it was always good.

I would recomend to rennnovate rooms but still nothing critical, everything works and stay is comfortable.