Breakfast had limited options, they charge extra for an omelette

New building, high quality amenities

Although my flight was cancelled, they agreed to move my booking by a day. That was surprisingly unexpected and kind. The staff were great as well.

This Hotel is looks like new, everything clean, lost of art on the walls and always some soothing music in the background everywhere you are (but the room of course). The staff was very friendly and the breakfast in restaurant was excellent and the restaurant itself is very clean! I had a room in the 10th floor, it was large, immaculate clean and fixed, decorated beautifully, very well lighted and the view of the city was great (there is some tall unfinished buildings that can be seen, but that is not the hotel's fault). I ordered room service many days, the menu was varied, the food was very good and service was prompt. Actually, this review was asked for the initial 2 night stay, but I extended my stay for 6 more nights and this review comes on the last day before leaving, so I will have mostly the same review for the next 6 night booking review. All in all highly recommended, really exceed the quality I expected.

Everything was just wonderful 😘 if I go back to Istanbul I would definitely book with the same places again for sure. Stuff was very helpful the minute we opened our mouth for something they provided right away. The restaurant staff was very polite (one day I asked for omelettes with vegetables) without making a excuse they said sure sure no problem went to the kitchen in few minutes they brought the most delicious omelettes for us ❤️❤️❤️ thanks to Ilhan and sweet Perisa at the restaurant for taking good care of us every morning at restaurant 😘😘😘

The front desk staff was wonderful very helpful, specially there was a young girl sorry forgot her name with the beautiful smile (I think she was from Iran) very sweet and very helpful. She helped us a lot with regarding the city. Thanks beautiful for all your helps 😘😘

Every thing

No thing

Our room was amazing. Huge, with great view, recently renovated. Mr Tufan and the reception staff have been extremely helpful with our transfers and tips for our journey. Very professional and efficient. They facilitated our stay. The housekeeping was truly amazing. We asked for an iron at the reception and it was out of our room when we got there. In seconds that is. We recommend the hotel and would stay again. The location is not close to the sights but is convenient for some clinics. The hotel is preferred by various clinics so many bandaged customers and experienced personnel to deal with their needs.

Our initial impression was not positive as we were refused a simple change in our room (we booked balcony and wanted to switch to no balcony and breakfast that was the exact same price) but they turned it around the following days by being very attentive.

The room size was huge. Infact, this was the first time a room exceeded my expectations. All amenities were available. Ali, at the reception was extremely helpful. A lot of activity around the hotel, with many good restaurant options.

TV channels have always bothered me. Maybe get some English channels so that non-Turkish or Arab guests can avail too. Breakfast was very good, however the variety was probably the lowest i have had in all my previous trips to Istanbul. maybe increase the range a bit.

The staff was very good, helpful and so kind. They replied to our requests very fast. Especially Mr. Ali and his friend. They upgraded our room free of charge So good.

To stop the car in the front of the hotel is difficult because of the traffic in the street and it is hard to find temporary stop. While the parking in the back of the hotel is excellent.

**Review:** I recently stayed at this exceptional hotel and it truly exceeded all expectations. From the moment I arrived, the service was impeccable—staff were attentive, courteous, and incredibly accommodating. The rooms were pristine, beautifully decorated, and equipped with every amenity one could need for a comfortable stay. The attention to detail in both the decor and cleanliness was impressive. The hotel's location was perfect, offering easy access to major attractions while maintaining a peaceful atmosphere. The on-site facilities, including the pool, gym, and restaurant, were all top-notch. The dining experience was particularly memorable, with a diverse menu and outstanding quality. What set this hotel apart, however, was the genuine warmth and professionalism of the staff. They went above and beyond to ensure a flawless stay, making me feel valued and welcomed throughout. For anyone seeking a perfect blend of luxury, comfort, and exceptional service, this hotel is a standout choice. It truly deserves a perfect 10 out of 10. Mr.Oguz was so helpful

The King Suit room was large in size with comfortable bed and sofa.Living room and Bedroom both equiped with Smart TVs. Great staff with special thanks two Sara at reception always helpful with a smile.

Kitchenette could be equiped a bit more. Breakfast to have more varieties.