The staff were exceptional; welcoming, kind and could answer all your questions and as I arrived at night, the night staff were there to welcome me with no problem. The location was perfect, surrounded by small local businesses and local community. The tram from the airport drops you off 10 minutes from the hotel, so it’s great to keep in mind. Everything was a walk away from the hotel and in the centre of the city. The staff were great and room cleaning services were offered through the whole stay with extra consideration, enquiring if you wanted to have it cleaned or not. My room was a great size with a kettle, complementary water and tea.

Although it was a lovely stay, the property is still new and there were some building repairs happening, so it was a little noisy, some mornings. They do have a lovely outside seating area which I didn’t take advantage of. It’s isn’t a reflection of the hotel but I would recommend bug/mosquito repellent as I encountered a few in my room.

I like the receptionist guy so much. Nice guy, clear instructions, quick and to the point. Great rooms. They have the perfect location we could just walk to the old town and restaurants. There was a paid parking but it was right next it so that was great too!

Nothing

We booked this hotel as we were staying one night in town before leaving, so the location was perfect as it is just next to the center, and getting a cab and going to the airport the next day was very easy. This is a good hotel for a quick stay, for longer stays I would recommend staying in the center. The staff is very nice.

The room was bright as courtains didn't fully cover the window and the light bulb didn't turn off completely. The bed is a little uncomfortable.

Clean and very spacious. Comfortable bed, pillow and blankets. Good storage. Clean towels. Fridge and kettle worked. Air-con worked. WiFi was fast. Great location, main attractions were within walking distance and good restaurants right outside.

Room smelt like cigarette smoke the first night but the smell disappeared after I left the window open overnight (weather during the time of my visit was warm enough).

The location was amazing. In the central of everything. Walking distance to all major attractions. The hotel manager and her team were gems. They assisted us for everything we needed. Big kudos to them.

The water supply is not soundproof. We could hear loud noise of the heater and water running from the other rooms.

The location was in Old Town which is close to the beach and restaurants. The rooms were new and clean and the staff were friendly and helpful.

The room size was good but the bathroom and specifically the shower was very small. Also, the view from our room is of a building site which isn't great but didn't really bother us since we were out most of the time.

Really good customer service at all times. Quick checking in. Great location in old town as it is close to all amenities. Studio room was good, we could make our own breakfast and buy things from local supermarkets.

Wifi would be slow at times.

Great location for a very reasonable price, rooms were very clean and modern, all the staff are very accommodating and helpful especially Erhan. The hotel is close to tourist sites, tour guides and to tram and bus stops.

WiFi was slightly spotty.

This hotel is new, stylish, well designed and really comfortable. We loved the location. The hotel is quiet and tranquil but a quick walk to the old town and very close to the tram. We also really appreciated that there were local restaurants, cafes and bars around us which were great quality and good value. The staff are really kind. Our flight was cancelled and they went out of their way to help us.

A very convenient location near to the tram stop, and helpful to have a 24 hour reception. The staff were very accommodating and welcoming. The room was comfortable for our short stay.

Personal preference, but the pillows were a bit too hard for us.