Honestly this hotel is the best place I have ever stayed!! It is beyond beautiful! I stayed in February so it was very cold and snowing but the rooms were so nice and warm. Beautiful big radiators in every room. I stayed in the Suite with Private Pool and it was the best experience. Our own Turkish Hamam, king size bed and a smart TV. They also provided, water, tea, fruit, bathroom items and a miniature bottle of wine on arrival in our room! The place is spotless and very new so it’s lovely and modern. The breakfast is outstanding! So many options: omelette, cheese, Turkish sausage, cheese rolls, dips such as jam and honey, cake etc. The staff were also amazing. Very attentive and helpful, helped with our suitcases and any enquires we had and even let us check in early which was so helpful as it was so cold in the surrounding areas. They were polite and so welcoming. Overall this hotel was 5* and more, definitely worth the money and the hype!!

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Very kind staff who were always ready to help. When we felt cold in the night, they proactively got us extra blankets and an electric heater. Breakfast was amazing and the lady who prepared it told us what she made each day (each day was different), and it was really home-cooked and with local ingredients. The room was very big, the bathroom had a clean and well-functioning shower and jacuzzi, and we were within a two-minute walk to the town center. This is a town that is a 10-minute drive to the major sights in the Cappadocia area but has not yet become too touristy, so it still looks and feels more local - don't expect tons of restaurants, but this is what we preferred. We really felt welcomed like in a "family" here!

The windows could be soundproofed. Otherwise, everything was great.

We’re so happy we booked this for our four days in Cappadocia. We loved Ortahisar - more relaxed and authentic-seeming than Goreme - I bought a couple of lovely dresses, and we ate at Evi Wine Bar two consecutive nights as we enjoyed it so much. Great small supermarket right on the corner. The rooms themselves were exactly like the pictures! Which is often not the case… We loved the bathroom and used the massive Turkish bath / spa three nights. Very much appreciated having Netflix for the evenings as well. And the amazing breakfasts and service from Dibek and team! It’s really beautiful with many different spaces indoor and out you can use, and the staff are so kind, friendly, and helpful. Highly recommend.

Would be useful to have a little more information re: housekeeping. We certainly don’t need it every day but after 3 or 4 days we needed towels and a clean. Would be nice to be offered this rather than feeling unsure about requests.

This is 100% the best hotel ever! It is 5 star accommodations at a reasonable price. The staff was extremely friendly, helpful, and accommodating. We had to switch rooms in order to stay another night and wait for the weather to go in the balloons and the 2nd room was even better than the 1st. We went from 365 Days bathroom vibes to Scorpion King spa vibes. Modern amenities in Ottoman settings. The free breakfast was truly Turkish with the additional offerings of eggs done your way. At 4am, while waiting to be picked up the reception attendant went and made us tea. This stay set the bar extremely high and I just don't think anywhere else will come close.

I honestly had no complaints about this hotel, my husband and I just kept on saying had we known about this place before we would have booked for a week.

I loved how big the room was , it felt like a castle you were in . everything was just absolutely amazing .

discovered the bath tub was right by the window where other guest could see directly into the tub that’s the only thing I never liked because having a bath with the windows shut and curtains closed would feel like suffocating

Location is central and very well accessible. Taxi stand, grocery shop, restaurant is close by . Very quiet and relaxing.

Similar to all cave hotels the steps are very steep.

Loved everything about this hotel, it’s very special. the room was amazing, very big and the bathroom was huge. There is a lovely feel about it and the staff were so friendly and helpful. we loved the peaceful location although there isn’t much to do there but Goreme is easily driveable for restaurants etc. I would love to stay again if we come back to the area

nothing

The hotel is beautiful! The room was marvelous and the food was just sensational (big shout out to the amazing chef who cared for us so much). The staff in the reception were also amazing :)

It’s located in a small town with not a lot to do, I definitely recommend to rent a car so you can move around easily. The room was also too hot and had a lot of humidity, it needs more ventilation

Everything was great! The room was spacious,clean and beautiful just like in the photos. Rooftop view of Ortahisar castle. Staff was friendly and helpful, quick to respond on WhatsApp. Tasty breakfast prepared by kind lady Dilek ( hope I'm typing in right).

That we had to leave.

The property was very clean and spacious. The staff was immensely helpful. They gave us an early checkin and breakfast in bed on all the days. they also arranged cabs to the airport and within the city. 10/10 would recommend