Our stay was incredible. Thanks to the kind staff and the owner for their interest and prompt assistance. The villa was extremely clean and spotless. We enjoyed the heated pool, it was very hot and privacy is a plus. The rooms are big and well-decorated. The kitchen is very clean and we found everything we need. We also enjoyed the enormous fire pit and barbecue. I am very happy to choose New Balturk Villas in Sapanca with my family, the location is also very nice, on the Bagdat Street, many places to see and enjoy. It was like hotel-experience but also felt like owning a huge villa. I really recommend to everybody as a very helpful, reliable facility for a luxury experience. Thanks again.

The villa is really beautiful and it was very clean. The pool and the garden are very nice. The staff are very friendly and will come to help in a matter of minutes any time of day or night! You can reach them on whatsapp very easily. The location is incredible. You are right on a street full of restaurants and cafes with a really nice walk.

Too many things were either loose or broken. The staff were quick to send people to fix them, which helped a lot. This includes: (note: the staff sent us a beautiful breakfast on our last day as an apology for the inconvenience but didn't offer to refund any amount of our stay) - The dishwasher was disconnected from the wall without us realizing it was not plugged in. - The water heater stopped twice until the staff went and restarted the heater - The water kettle was not heating water, it was just warming it up. The espresso machine was giving us issues too. - The clothes hanger was broken- they got us a brand new one the next day. - The towel hooks in the bathrooms were constantly falling off - The wifi was very weak once you go to the backyard/garden area

Perfect place very clean and new big rooms and fully equipped kitchen there's nothing i didn't like in this villas it's heated pool and the staff was very respectful i didn't actually believe that it would be like in the photos but honestly it was better much better thank you very much for your kindness and interest in us ^⁠_⁠^

The size of the villa the cleaning of villa and the Location also the reception staff especially Mr . Yahya . Who he helped us in everything.

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It’s very clean, spacious, and cozy. The owner is friendly and very polite. The staff are very cooperative.

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Spacious, very clean and situated in the middle of nice street with lots of Cafes and Restaurants. Staff and managemnt were very nice, helpful and polite

Nothing to mention

The service provided by the host represented by Mohamed was excellent, easy check in and always ready to support

The villa big and clean. Great staff. Yahya and Mohd were very supportive and helpful. Excellent place

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The staff are really polite and helpful

Needs a tiny bit of maintenance

Clean and comfortable, staff are very friendly and helpful