The location is fantastic - so close to the Eiffel Tower, buses, shops and restaurants. Staff were all very friendly and helpful. Bar Manager (Alan ?) was excellent - great CS focus and made us feel very welcome with his service and touristy tips to help make our stay much better. The other bar staff were also very efficient and enjoyed many laughs with their guests. Reception girls were very polite and helped us with everything we needed.

Unfortunately, we ended up with a room on the opposite side of the Eiffel Tower so view wasn't that wonderful. Would have made our trip so much better if we had known to ask for a room facing the ET, especially when it was lit up at night.

The location is very convenient with easy access to the Eiffel Tower and park. Upon our arrival, GPS took us to guest parking. This was difficult as the entrance is very narrow and requires collecting a ticket. There was lots of congestion at the entrance. The staff was wonderful and supportive with a few special requests. It is very close to the pick-up for a bus tour we were going on which was super convenient. There were lots of restaurants near by, but be prepared for it to be very busy near the hotel. Lots of tourists.

The room was smaller than I expected based on the price. The cost was due to being next to the Eiffel Tower.

Hotel is literally three minutes walk from the Eiffel Tower. Great to see the tower at night time. Unfortunately there is nothing else to do in the area.

We had a privilege room with a mini bar included as well as a coffee machine, we only got two paper cups which was absurd.. Even though we were staying only one night, a maid walked in to our room in the morning without any warning. When I asked her “can I help you?” She said “oh sorry, sorry” and left. About fifteen minutes later a strange man walked in saying “room service!” even though we didn’t ask for any type of service. I thought it was very bizarre..

When I booked I was not sure what to expect, but the staff were really helpful to ensure my birthday was well spent in having the Eiffel view. It was my dream for as long as I could remember and so to be able to do it was just mind blowing. The location was central to everything and made our outings very accessible. Breakfast was good but I will explain my challenge. There was very little language barrier and the restaurant staff were okay.

There were some guys who followed us from outside and tried to insist we go to the bar with them. Thankfully it was closed and the receptionist came to help us and we were able to use a different elevator to get to our room so they would not follow us. Right after there was a knock on the door and when I looked there was a male outside but we didn't open it a bit scared. The next day we were much more cautious. That almost soured the trip.

the location is absolutely the best. close to metro, Eiffel Tower literally in front of you, lots of bars and restaurants around and you can walk around Seine or take Lime to so many places. hotel is decent, it’s glory days have passed, but quite comfortable. the mister who is responsible for you luggage after check out is the nicest person ever with such a good energy! please remeber to tip him, I noticed nobody does and he sooo deserves it

the check in was bit unpleasant, staff on a arrogant side and I think the guy at front desk was just starting his hotel experience because it was just one mistake after another. strange thing - even thought my hotel and city tax were already payed in advance they were still insisting to have my credit card (I had no minibar in room) without giving any good reason for it - the lady next to him was even but rude about it giving me her face and rolling eyes.

Location was ideal

Staff member that checked us in was ignorant didn't say hi walked up took my passport and said nothing for 10mins while looking at computer 1st thing he said was my hotel number will not be back for this reason as customer service and customer communication is key in my work and obviously this member of staffs needs alot of training

This hotel was in a very good place, so close to the Eiffel Tower. A Good breakfast to start the day and nibbles for the room were topped up daily including orange & apple juice. We had a view of the Eiffel Tower albeit only 2 3rds

No tea making facilities, being a Brit I love my cup of tea, and not everyone drinks coffee. At 7 am music sounded out around the hotel corridors, a bit annoying. The room was also in need of a freshen up. The shared entrance outside flooded, making it difficult with cases and getting in and out of taxis. We didn't get anything extra offered for being an Accor member except one complimentary drink

Paid for a room with a view of the Eiffel Tower and the room we had was perfect!! Top floor looking straight at the Tower. The room was clean and very comfortable with the usual coffee, plus orange and apple juice each morning. I also requested the Love Box, roses, heart balloons, towel swans and Champagne. Perfect!! The location is fantastic, 10 minute walk to the the Tower, the bus tours and the river boats. Breakfast was excellent too, everything you could want was available. Very friendly and helpful staff, nothing seemed to be a problem for them.

There wasn't anything that i was unhappy with, the hotel was excellent

The loaction of this hotel is amazing, very close to the Tower, we upgraded to High Floor and Eiffel Tower view, we arrived on Bastille Day, so we got to see the end of the Fireworks and Drone Light show from our Room. The Staff are amazing, and very friendly.

We knew the size of our room when we booked, however we really didn't appreciate how small the rooms were until we arrived, 2 adults with 2 full size cases, it was cramped. The Air Conditioning isn't the best, but managable. If this hotel was in another location, in probably would be classed as a budget hotel.

Perfect location if you want to be near the Eiffel Tower. Comfortable room.

Fair enough using paper cups over china cups, but it would be helpful to have more than one cup per person each day.  More coffee pods would have been nice and also the addition of milk. On the first night, the bar below let us use some of their milk for our coffee, which was nice. These should be basic additions considering the amount paid for this room.