location and style

the lady on reception was very rude . we were trying to get a cab to the station and she was unhelpful and inconsiderate. The gentleman on arrival was lovely . it is a shame that our lasting impression was a rude receptionist who made us feel uncomfortable and as if we were asking for the world. when asked about transport to the airport , she said , well it’s Monday and people go to work ! try the metro .

The bed was amazing, great location.

The bed was amazing and so was the location. Breakfast was your typical hotel breakfast, pretty good. All the staff were lovely, bar one male staff member at the front desk in the afternoon. Rude and cheeky, or perhaps just classic French. When you are paying good money for a place to stay I don't expect staff to be rude and cheeky, it's not a low budget hostel for teenagers and so the respect between customer and staff member should be paramount. Should he be front of house with an attitude like this ? Probably not. Despite all this our stay was nice, the room was good the bed was great !

Everything was perfect, location, room, staff. With one exception

There is an older gentleman who works there, and he took a certain pleasure in mocking us as soon as we checked in. I also noticed that he was very rude to customers over the phone. I hope the hotel can do something about that, because it is very offputting to be insulted on your vacation by a staff member.

Cosy hotel, close to the Eiffel Tower and main tourist attractions. Staff was friendly throughout the stay, and we were warmly welcomed at the check-in. Our room was great, with a nice view to the top of the Eiffel Tower. The bed was comfortable, and the AC worked well. The bathroom was great with an elegant but modern interior.

The rooms are not completely soundproof, and you may hear your neighbours (or they may notice you). Information about parking was not clearly communicated, which resulted in a little discussion during check-out but was resolved in a professional and calm way. Parking was a bit expensive, and there may be other/cheaper options to park nearby. Bathroom and toilet are not separate, but it's manageable.

I love this hotel. This is our second time staying there. And it's nice that the staff noticed this and thanked us for choosing it again. It was raining heavily in the city and the hotel provided umbrellas. The child especially liked it. Very comfortable rooms. Amazing bed and pillows. I love this hotel in Paris. And there is a fantastic bakery next to it.

I am very picky, but I don't know what else can be improved. Everything is perfect for me.

- Quiet but still central location close to the Eiffel tower - great breakfast - friendly staff - large rooms for Paris standards - And my daughter loved the parrots in the lobby.

The decor was absolutely stunning, the staff went above and beyond. They noticed from scanning our passports that it was my friends birthday and they left a happy birthday message and chocolates on the bed. Whilst we went out they put our bags in the room. The concierge spent time showing us places to go. The room was gorgeous, bathroom was beautiful.

Honestly couldn’t fault it. Nothing to add here.

Loved the room, the bed was comfortable and we enjoyed the big TV. There is a supermarket across the street which we used often. Eiffel Tower is very near and the metro station as well. Also lots of restaurants.

Hidden cocktail prices. Sometimes the lights from outside of the hotel were on even at night which wasn't nice for my sleep. The curtains couldn't darken the room properly

Modern nice hotel. Staff are Very helpful and friendly, thank you Dianna for giving us many recommendations. There is a super market right across the road, Korean restaurant next door & also a very nice bakery. Only 10 min walk to the Eiffel Tower, this is also where the bus stop is for the get on get off bus. They have also a dry cleaner across the road from hotel.

A few harmless homeless people outside can be seen sometimes

Super easy check in and check out Staff were available and more than happy to help with anything! - stored our bags for a few hours after check out, extra milk for tea, umbrella to take out with us - really can’t praise the staff enough, very good customer service Great location - walking distance to the Eiffel Tower and beautiful restaurants, also metros stations nearby Good extras - the bathroom had lovely little minis, good hair dryer, free water and fizzy drinks, massive TV with Netflix

We sadly got a room with a really bad view - closely facing the back of a building and it’s bins Someone continuously knocked on our door early one of the mornings and the next morning someone tried to enter our room twice with a key card at about 7:30am - no warning of anyone needing to come in so we were awoken randomly very early because of this The beds were slightly uncomfortable - not massively though