best place in l.a. and everywhere actually

Alex the chef is outstanding and the food and service superb! Love the pool and everyone except for the girl at check in was wonderful and really kind.

The entire reason we booked a room with booking.com was because we wanted a patio. Booking.com site said a patio was included. That’s what we paid for but No… When we arrived the girl at the desk charged us hundreds of dollars extra for a room with a patio. That was very disappointing since we had just stayed at the hotel 2 weeks prior & it was late at night when we checked in so obviously nobody else was going to book the room she charged us so much extra for. I thought that was rude.

I have stayed in my Hotels around the world-but Chateau Marmont isn’t a hotel!Its a world on its own. From the moment I arrived I felt something you can’t buy or plan:authenticity,atmosphere and history.I was met not with formality but with grace.Ana from the front desk stood out. My Suite was filled with character! It simply exist in its rare category-where soul, service and subtlety meets.Every member of the staff was was utterly charming,attentive and effortlessly elegant. I will return as soon as possible. Two days were not enough. Thank you

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It is great to have Chateau Marmont back open. It had always been my hope to stay there. Had a nice big room but a shame there was no balcony (which it showed for this room type in the booking.com photo). A great hotel to see celebrities. (Baz Luhrmann at the next table one night). Concierge was always very helpful. Restaurant terrific too. Nice to have a kitchenette.

Could be noisy at night (but I suppose that is to be expected). Room furniture a bit of a hodgepodge. None of the styles matched. Quite a few of the doors had been removed which was a bit strange, especially in the bathroom area. Pool was fine but not as good as other high end LA hotels.

Historic, preserved the past, room was a blast from the past. privacy. The complimentary snacks, olives & wine were appreciated. Gardens, fountain are well cared for. Complimentary bottled water at night turn down was very thoughtful. The steak frites at the restaurant was so very delicious!

A bit pricey. We arrived at 2 pm, aware this is early, was told we would receive a text when room was ready; approaching 4 pm, we checked with reception again & was then given a key. Seems as if we were forgotten.

CM is always a nice place to relax, unwind, meet friends, soak up the sunshine and be transported to another era. The property is central to many things, however feels like its own private sanctuary. The staff are always exceptional, with particular recognition to Brendan who is a staple to the property and the ambiance - he’s a professional who keeps the standards high for all guests and ensures we are never without a cosy nook, a menu or a drink. This trip I met a newish addition to the team, Nick - who was working by the pool, who had a bubbly energy that was infectious to all around him. It’s the staff who make the venue what it is, always considerate and engaging - no matter how busy the venue is.

I loved the personalized touch. I mentioned that I was staying here for my anniversary with my partner. I was stunned to see wine waiting for us but also receiving a room upgrade. It was a literal dream. I do not remember his name but he was working the front desk, hispanic, and told us he lives in Ktown. He made my trip with my partner just out of this world. The wine was great but being surprised to a room upgrade was just everything. I wish I could stay here everyday

That I had to leave. I wanted to stay every single day lol.

First time at the Chateau: the hotel is deliberately old-fashioned, but its charm is fully matched by top-notch service and staff. You might find yourself sipping a cocktail at the bar as a Hollywood diva walks in, or discover the pool closed for a private event like the launch of a new album: this is Chateau Marmont. A special mention goes to Carlos, a wonderful person and a truly attentive professional.

Nothing

We were greeted with an upgraded charming large room! I worried this iconic hotel would be snobby, but I have never felt more welcome by the charming staff. Loved the ambience, midnight food menu, and breakfast in the patio restaurant. We met many of the guests, which was fun. The black floor in the lobby, gothic architecture, and gardens enchanting.

We only stayed one night, then we checked into the Beverly Hills Hotel. Next time we will stay at Chateau Marmont!

The staff was truly exceptional and made us feel like we were at our home away from home. I called the front desk for a toothbrush and she was at my door in 3 min…on an upstairs floor. Additionally there was none of the usual hotel hassle around early check-in or late check out. I asked a staff member if there was somewhere I could buy sunscreen and he offered me his own. Truly above and beyond.

No notes. I read through some of the negative reviews but that wasn’t my experience. Having stayed in hotels all over the world, this is truly a unique experience with exceptional staff. Yes the rooms are smaller and the bathrooms original, but I’ll come back here every time.