The staff in the Paragon Restaurant were faultless with their cheerful greetings and excellent customer service. The buffet breakfast caters to all tastes and the quality of food is excellent. The dinner menu also caters to everyone and we certainly found a few favourite dishes and desserts.

There is nothing negative to write.

- nice, modern design, extra space (sofa, small table, chair) - excellent location - great buffet breakfast with lots of choices (incl. Japanese, Chinese dishes) - reliable wifi, enough wall sockets, good lighting - swimming pool

- our booking was for a room with two double beds, which turned out to be two single beds. We found the information on the booking.com website somewhat misleading - why not simply call it a twin room? - as we had a late-night flight back to Europe we wanted to keep our room until the evening - this cost us half a daily room rate just for the few extra hours

Great location, close to Sala Daeng and Silom stations, connecting to both train lines. Very close to Lumphini Park and there is a shopping mall nearby which operates well into the night (it may be 24 hours but I am not sure). Lovely breakfast with a good selection even for a Muslim traveller. Had a minor issue with my room which Maintenance addressed within the hour, even though it was midnight.

Room was a little chilly even without the AC. I bore with it but on reflection if I asked for it to be addressed it most likely would have been.

Amazing staff, absolutely loved the girls on the breakfast that always treated the kids with smile and attention, getting their orange juice once they stepped into the restaurant and they remembered about them during our stay. The front office staff was really nice too. I don’t remember her name but was a lady that even gave the kids a small gift upon check in. The pool area looks good and feels good too. The location is very convenient, the TV is a smart tv so we could watch netflix and youtube… the bathroom had both shower and bathtub, separated from each other which was convenient when having 3 people in the room.

The area around the hotel easily gets stuck with traffic jams but there isn’t anything that the hotel could do about it

Good location, nice breakfast and dinner, and most helpful staff.

When entering the room, we found that it was a smaller and lower grade room, being different from what we had booked. After investigation, the reception staff explained that the error was recorded in the system with unknown reason, and changed the room for us and apologized with a welcome drink as compensation.

Staff, check-in, concierge, waiters were exceptionally helpful and pleasant. The high floors provide good views. Food quality and choice were great, and I've never had such an extravagant breakfast buffet!

The air conditioning wouldn't allow heat higher than 27 degrees which was a little too cool for my taste.

We were in awe of how amazing this property was. It’s in a great location being a short walk maybe 3-5min from both transit line stations. The Lumpini Park is right across the street. There is tons of spots to eat at around the corner. There is a mall right across the street from the location. The staff is very professional and the rooms are very large. Views are incredible and the breakfast provided is even better. Pool and gym were perfectly sized and easily accessible. I would 100% stay at this hotel again if I come back to Bangkok.

Any and every request was not too much to ask, the staff was exceptional.

When exchanging money, some bills are not accepted because they had validation ink on them, it’s really hard for US people exchanging in Bangkok all around. What is considered acceptable in the US is not in Thailand. It t just at this hotel.

We had a superb 5 day stay. Excellent & well connected location, spacious room on executive floor, great daily breakfast spread. A special shout out to Lounge staff for an providing amazing service.

Pool was closed for renovation

The location is excellent. Close to a sky train station and a metro station (5 mins walk) so Bangkok is yours to explore! Plenty of places to eat locally too (street food and restaurants). The breakfast here is excellent, so much choice and a really chilled experience, not frantic and chaotic as some hotels can be. The staff are friendly and efficient. it’s my first choice hotel for Bangkok.

Nothing really - the hotel is being refurbished, I didn’t hear any noise.