The staff is amazing. Everybody was really helpful, cheerful, worried about us having a good time... The indoor and outdoor pool are perfect too! Rooms decor is exactly as in the pictures, very quiet, AC, microwave, small fridge, etc... Perfect stay. I had to take some work calls the day I was checking out and they let me stay in the room with no extra charge. Really nice gesture. The beach service was also a good thing to have! Big umbrellas and comfortable lounge chairs.

The breakfast needs to be improved. It is not at the level of the whole hotel. The venue where they serve the breakfast is really cute, but the offer is really bad. There was little variety, scarce, bad coffee, non-natural fresh juice, etc. If you need to work, the Wi-Fi might not be super reliable. It worked great and suddenly there was no connection and then back to work great... I would put new coffee capsules and water every day.

The wellness zone including the pools were amazing, the architecture, the style were breathtaking and the staff was really kind and available at any time. Everything was clean. Staff helped with providing a third party cleaning service for only 4US$ which I personally find a really good price to wash your entire laundry. Breakfast choice was good.

When I left my room in the morning and came back after 6 hours my room wasn’t cleaned I was pissed because of the price I paid, however I contacted the reception and they immediately provided the clean service. At breakfast I wasn’t warned that if I ordered an iced coffee I had to pay extra in the end.

The room is cozy and has good utilities. The indoor and outdoor pool were amazing. Location was perfect, near good restaurants and other stores and supermarkets. The breakfast was quiet, simple, but very delicious. The staff was always ready to help with yours needs.

There was no hairdryer available in the room. Sometimes the water ran out while we were taking a shower or brushing our teeth.

The green space and also the calm

Maybe improving the massage appointment so it’s easier to do

I loved the hardwood floors and the bed was so comfortable. Very beautiful set out. The indoor swimming pool was beautiful too.

There should be a rule to be quiet in the indoor pool as it echo's and there was a group there being loud and I could not enjoy relaxing with my husband. I don't like how the toilet is enclosed with glass and you can see each other on the toilet

easily one of the best hotels I’ve stayed in. staff is extremely friendly and helpful. rooms are beautiful. i loved the indoor pool and steam room and overall it’s a really serene environment. also really appreciated that they had a gym and the fact that going to everywhere in town took max 10-15 mins drive. it was perfect for a weekend getaway and for relaxing. would definitely come back.

The location is excellent, with a totally relaxed atmosphere and a beautiful pool. The breakfast is one of the best, very tasteful and served by highly qualified staff.

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Location is perfect, the staff is friendly and kind. The indoor heated pool is the best. Highly recommend.

Nothing. It was perfect.

Beautiful hotel in a quiet area of Punta del Este, love the breakfast.

None

The pool área and SPA are charming. The room is well decorated and spacious..