The excellent Customer Service received by Mr Scott when we first arrived and throughout our stay. Also I encountered a Ms Connie, she was Awesome in making sure me and my family member needs were addressed for my elderly 81 year old aunt. I am happy that God placed them in our life when he did. These two were Angels sent by God. Thanks for making our visit a memorable one. Please continue doing what you do to make a difference. Bless each of you and other staff ❤️! Ms. Tracy & Family.

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We were traveling for a move and trying to get an early start. We went down to have breakfast and discovered it didn't start for another hour. The night clerk was fantastic and let us eat early. I can't remember his name (too many move details I guess) but kudos to him, he guaranteed we were happy customers. We definitely will stay again when we pass through Bryant!

Nothing

This is just a shout out to the excellence of the lady desk clerk. She said she normally works days, but someone needed off. When we arrived, she had been vacuuming and later when we went to the pool, she had come outside with a broom and dustpan, while making her rounds, she was sweeping up cigarette butts. I have never seen a desk clerk do that before. Such dedication to her job, she needs a raise!!!

I like the location and the staff friendliness and rooms appeared to be clean. I would like to give special praise to the staff name Ms. Connie, she went over and beyond to help us retrieve something very important to us. Ms. Connie epitomized true integrity. KUDOS to her.

The carpet smelled like mildew

The check-in process was very nice considering we had such a late one coming in. They staff was very friendly and helped us understand the necessary details. The room was also very comfortable and clean!

We were a little disappointed with the breakfast since there was limited hot food options especially given the cold weather. There was only microwaveable breakfast sandwiches except for the waffles in terms of hot breakfast. It was hard to find a comfortable temperature for the shower as well; it was either too hot or too cold and hard to find the middle.

Location

Bathroom door did not stay closed. Even if we locked it, it popped open. The only cups in the room were clear plastic. Not suitable for hot coffee. Had to get some from the lobby.

Front Desk personnel were very helpful and friendly. Asked if we would prefer to have a lower level room close to the end of building to help with shorter walk from car to room to help my 84 year old Mom and help me with unloading and loading our bags we needed. Was excellent choice and really help us both instead of second floor room we were booked in when reservations were made.

Nothing. Property was nice, clean, convenient location.

Excellent staff and very accommodating. Every interaction was pleasant. The hotel was also very quiet and we felt at home. Also, Cracker Barrel was right across the street and Walmart was less than a half of a block away. Ideal location.We felt like we were home.

It was near where we needed to be. There’s also a walkable Walmart nearby. Breakfast was good with egg omelette and boiled egg. Overall very satisfied.

The front clerk she was amazing.

My air quit working it was hot and I was trying hard to fix it. After 2 days it finally worked right. I was locked out after the first day it was 3rd time of going up front to get it worked out.