The location was close to interstate. Lots of local businesses around. Easy access into and out of motel. The room was clean and smelled fresh. It had all the amenities of bigger hotels (microwave, fridge, hairdryer, iron and board, free breakfast, pool) for a much cheaper price. Staff was friendly, funny, and helpful. Cleaning staff kept room tidy and neat. The pool starts at 3foot in the shallow end and reaches 5 foot at deep end. Patio furniture with umbrellas on the deck along with clean bathroom. We stayed 4 nights with small children and never had a problem.

A little interstate noise at night but nothing horrible

This Best Weatern hotel’s location right off of I-40 is ideal for travelers like us who were just passing through. Our king bed room overall was clean and comfortable; the finishes in the room weren’t the most modern and updated, but everything was in good repair/condition. Because the hotel was so close to the highway, there was some road noise, but not so much that it was a bother; overall the room was quiet once inside. Unlike some other reviews here, the access to the rooms from the outside didn’t bother me, as it was convenient to be able to park so close to our room for easy access. The staff at the front desk was helpful and friendly. I can’t speak for the free breakfast, as we left too early to partake of it, but the coffee was good. This hotel was perfect for a one-night stay as we felt welcomed and comfortable during our time there. I would stay at this Best Western again if we ever found ourselves passing through Conway, AR.

There wasn’t anything about our stay that really bothered me.

The location was great. I loved that the room they gave me was at the very end. I did enjoy that.

The property was fine. The breakfast wasn’t anything to brag about so I’d think twice if you’re wanting to try and save on that. It’s A very busy location. But great location. Close to all the good stores if needed… Target, TJ MAXX, Belk etc. I enjoyed that very much. Convenience is a great thing when traveling. The only complaint that I have is the room was very dusty and it was a pet room, which I did ask for…it was a bit smelly.

The room was super clean and comfortable! Ivan, the front desk staff, was amazing. He was friendly, efficient, and went above and beyond to help me get my belongings up to my room. I was really hoping for a first floor room as I have trouble physically navigating stairs — but Ivan carried everything up from my car to the room. And back down again on my check out day. The motel in general was pretty much as expected, and gave good value for the price.

An elevator would have made my stay in the second floor room easier.

Breakfast was fine--very much appreciated the fruit, yogurt; glad that it wasn't only carbs (though they are delicious!). Since there is no elevator, the young man who registered us stepped right up and took our heavy things upstairs for us.

Room carpet was very dirty; bed uncomfortable; shower difficult to figure out; no elevator--physically we are capable to climb stairs, but we had a lot to bring in.

They had a good hot breakfast. Fried egg and cheese folds, sausage patties and links, biscuits and gravy, waffle makers. Milk and fruit juices. Pastries, and cereals. Location was great. Able to walk to restaurants. Clean room and nice bed.

There wasn’t anything that I didn’t like.

The amazing staff at the Best Western Conway make this property better than it actually is! Bravo to eve front desk especially!

I don’t prefer outside entries into hotels and it’s sandwiched between the Golden Corral and Waffle House. My room smelled ok when I entered, but soon after reeked of smoke. It just didn’t seem clean. I removed bedspread, etc. Maybe because I travel with my dog. Seems “pet” rooms are the worst even with $30 per night fees.

Pool, free breakfast & beverages, cleaned room daily and gave us fresh towels.

Some of the guests were obviously residents and lived there. They were a bit noisy one evening. Otherwise, have no complaints except pool hours should extend to 10 pm. Missed 9 pm twice and was disappointed.

From before I checked in the until I checked out the staff was great and the cleanliness was marvelous and the staff went above and beyond to make sure I was comfortable and also checked in with me to make sure everything was good

Nothing because everything was great and to my satisfaction

The staff was very helpful and friendly. The breakfast was good as well.

I wouldn't say I didn't like anything. Everything was fine just some of the furniture seemed to be old and/or stained. It wasn't a problem nor would keep me from staying there again in the future.