It was clean and was all around a nice hotel I really enjoyed the hotel and the people there was nice and besides the bed the room was accomodating

The bed was a little too firm for my husband and i. I know for him he was complaining of back pain and so it was hard for him to get comfortable. As for me when i woke up I was stiff all over because it was too firm. That was probably my only issue. Other than this was our wedding night so we got there kinda late. So our room wasn't ready when we got there it was still being cleaned then we ended up in a different room altogether. We asked for 2 queens and ended up get a King which wasn't problematic. Like I said it was all accommodating. The only real issue was the bed was just too firm for us.

The hotel is one of several properties densely built together right off I-40. My gps directed me to the area, but I didn't see any signage at street level for the hotel. It was late, almost midnight. I called the front desk, and the night clerk, not only stayed on the phone while I navigated his directions (mainly, driving through the parking lot of another hotel), but I could tell by his directions that he was outside the hotel watching for my vehicle. He remained outside and on the phone until he saw that I was headed in the right direction. Even so, he remained on the phone and had my reservation processed and room key ready when I entered the looby. There was no wait time. He handed me the key with a smile, I signed my name, and my 93 year old mom and I made our way to the room and to bed, which after 7 hours of driving, was greatly appreciated. Additionally, when I left the bathroom the next morning, my mother was not in the room. She has Alzheimers and increasing issues with mobility. She is dependent on the use of a cane and can only walk short distances. Because she had wandered off in a strange place, I panicked and went searching. Thankfully, I found her about halfway down the hall in a room that was being serviced. The employees were quickly aware of my mom's condition, and knowing a family member or travel companion would soon be looking for her, respectfully talked with her until my frantic arrival. I am so thankful for hotel staff's friendless, compassion, and efficiency. During this stay, I received more than a good night's sleep and a nice breakfast, I enjoyed more than a comfortable, modern facility. I received more than a friendly face, smile, and "hello" from every staff member I encountered. I experienced true hospitality and peace of mind.

The staff was very friendly, helpful, accommodating. Great price for the room, breakfast was typical continental. We got to breakfast 30 min before it closed so a lot of it was gone by then but there was enough variety for my son and I still. Animal friendly but other than seeing a few dogs we couldn't tell they were there. We didn't notice any barking, the dogs were leashed and cleaned after. Late check out was 1230p for an additional $20 but well worth it for us.

Late check out was additional $20, worth it, but the other time I got a late check out from another hotel it was fee free. Breakfast was hit and miss by 930. There were waffle mix cups spilled in the counter tops for a while. Tables were not cleaned between clients and no syrup. Staff was busy tho so maybe it was just one of those days. Shower knob needs replaced. Would fall back to cold or hot if not placed in just the right position.

At Last- A dream I can speak to. A time traveler would not know if he/she had moved back or forth in time. I hope to spend time here with the love of my life if I get that. The staff are incredible, the hotel is beautiful. Coffee shop down stairs. The Jazz Playhouse in the building is an experience to never be missed. Nayo Jones is now officially my favorite jazz singer and has brought life to New Orleans. Her sass and that brass is everything. The doors open your life straight to Bourbon Street! The view from my window was the life of the city itself. I cannot wait to go back. Hold hands and walk with your lover here for at least a week. The fitness center was wonderful. Valet parking. Breakfast cost not included.

I do wish there were at least a night to which I could bring my children to experience the jazz playhouse. Children need this exposure to talent and culture. I ant to bring my kids to experience jazz there and stay there. More than anything.

We got into town wayyy late but I had called ahead of time and the girl I got was SOOOOOOO amazing and she made me giggle so a plus. Lol when we got there even later than expected and I pulled up she said "you must be Raven" and it was truthfully the easiest part of the longest car ride. Aside from the awesome friendly staff it was clean, quiet, in a good location and the breakfast although we didn't eat it smelled amazing. This is definitely our new conway stay.

The room was very clean, smell good, food was delicious! Staff was very nice and helpful, restaurants are near and the highway is too! The room was really Big and I love that's, the others customers was nice!!! I will stay there all the time when I go to Arkansas

The Pool was too Hotttt for the summer! Arkansas was really Hot and I couldn't enjoy the pool because the had the heat turned up too high in the Pool, to my understanding they did cut the heat down!

Absolutely loved the friendliness of the staff as well as the cleaners, everything was exceptionally well will be re booking this hotel again!

The only negative comment I could leave is the fact that the indoor pool was closed due to repairs 6/20/24, and the beds were very firm still got a full night's rest however that's all negative that I can say

Front desk clerk was very friendly. Check in was simple and we found our room quickly. Room was very clean with all amenities as stated. Nice indoor heated pool. The beds were very comfy! The hotel was quiet, we never heard anyone else from our room. The air conditioning worked amazingly even with the 100°+ outside temperatures. Breakfast was great as well, sausage, eggs, pancakes, cereal, bagels, muffins, juices, and coffee. Will definitely visit this location again!

As a short person , the beds have been raised to high so they are difficult to get in . I booked this hotel on line for a pool which wasn’t open .. and a typed note in the room stating fees for stealing item.. lol .. unfortunately our rooms hair dryer was missing. I called to get one brought to the room and it was never delivered.

Easy check in and wonderful lobby. Liked the location of our room , staff was easy to talk to The location was close to eats and shopping Ann just off interstate. , made the loop around town Great.

Breakfast was slow refill as we waited 7:10 eggs scrambled or fried were gone as entered the dining ,, none replaced f till 8:20