Shawna was very friendly as well as all the staff. She took the time to discuss local attractions and gave us list of places to eat and that deliver food. Also shared the Hilton Honors app and shared about the app. Great place to stay with easy access to interstate and casino.

The pool looked cloudy the first night. There needs to be benches outside in front and in back of hotel. A cozy seating space with a fire pit and TV would be nice.

We loved the breakfast selection, the atmosphere, the staff was wonderful, and the beds were very comfortable.

I didnt like the times your pool was open. It would have been nice if it would have been open at 6am (adults only time). Because we were gone all day and i wasnt able to use it.

The hotel was very clean and inviting with a helpful staff. The hall way smelled amazing and were very clean. The coffee in the morning was an extra bounce.

I schedule for a very late check in and put a card down for a deposit. I wanted to use another card as payment when I checked in however the charged my deposit card before I got there and couldn’t fix the mistake. Anther than that I will be staying there again.

I really liked the family-friendly atmosphere . It was very clean and fresh when I walked into the lobby. The open setup of the hotel room. I loved that my name appeared on the TV when we entered the room.

My toilet was stopped up, so when I flushed it, Waterworld came up to the rim. Which freeked me out!

Positives outweigh the one negative! Beautiful hotel. Comfortable bed, pillows. Spacious shower and bathroom. My kids loved the fact that the tv was on with a welcome message as we walked into our room.

The parking lot is smaller, especially since there were several trucks with trailers and moving trucks taking up several parking spaces.

Clean hotel and room. Nice breakfast to start your day. Good location, no issues with safety. Easy to get to all the sights we wanted to visit in Memphis and come back and relax.

It is close to the interstate and truck traffic can be loud if you are on front side of building. Will stay again but will bring ear plugs.

I love the bed very comfortable, the shower excellent, the cleanness of the room excellent, the down stairs lobby excellent. My overall experience was an 10 all the way around. I would stay again. Thank you.

I don't think there was any thing that I didn't like.

Snack bar 24/7 and a pool table in the lobby to keep you entertained! Breakfast was great! The staff was friendly and the rooms were clean! Great location for a short drive to Beale Street and VERY convenient to Southland Casino! My husband and I both agree we will be back!

The location was good glad we was far from no where

I didn’t like we didn’t have no where to put our clothes or need more hangers in room ppl that have kids should be on the first floor not 3rd floor cause that all we heard ppl walk all the time

We love Tru hotels. Always good great employees. Shawna R. was very accommodating she gives a 100% to the customers. Our room was perfectly clean and very comfortable. I can’t say we liked the breakfast. Other than that we’ll be back.