Location and staff

I booked a 2 bedroom premium townhouse and I was given a suite instead ! i was disappointed but they handled the situation and apologized explaining that the townhomes are closed for renovations. The question is: Why list the townhomes on booking.com if they are closed? And why wasn’t I informed before check in?? I booked two weeks before arrival expecting that I will stay in the townhome! I was very disappointed !

The accommodations were extremely comfortable and well-equipped, providing a welcoming and homely atmosphere. The staff at the reception and parking structure demonstrated exceptional customer service. The location is highly desirable and convenient. I highly recommend this establishment and intend to return in the future.

Nothing.

We have stayed at AKA Beverly Hills over 5 times and it's a great experience every time. Amazing facility and rooms, superb location which honestly cannot be topped if you want to be in the Beverly Hills area, and the staff are great - especially Riccardo! We'll definitely be back soon.

Honestly everything met our expectations. Everything we did not like had nothing to do with the property and was out of the staffs control.

excellent location in LA in the heart of Beverly Hills and WeHo. safe area with good access to most of LA , nearby to all amenities. easy access parking garage ( which does come with a fee for its valet service ) . a fully functional kitchen for those who want to use it. apartment size was excellent!

hardly anything but really for a niche clientele with a minimum stay policy of one week but only once a week cleaning.

Space, location and facility and interior all were great

Garbage disposal was poorly organized! I called several times and promised that someone will come but didn’t!

Location

Cleaning the apartment, they only one time a week that not enough, also not take a garbage beside my apartment more than 2 days

Spacious, good furniture, excellent location in Beverly Hills. Cozy and comfortable units.

Serviced only once a week.

close to rodeo dr. nice for family stay. we had booked and 2 br suite but when we'd got in to the room is was not as good as we were expecting even the room was not clean. so we had to do upgrade and had to pay a lot for upgrade.

Great location, very comfortable apartment for family stay

House keeping might be twice during 1 week stay

This place was the perfect place to stay in Los Angeles for a long term (2 weeks). We loved it! The apartment is spacious, with well-equipped kitchen, large bedrooms, with very comfy beds and pillows. also, plenty of storage. We loved it, it was so comfortable for the four of us. The location is the best part, just one street form Rodeo Drive, 200m from a Whole Foods supermarket and 5 min walking distance from everything fancy in the area.

Only one cleaning in a week, witch is not a problem, but there is no enough space to store the garbage. Emptying the trash would be nice more than once a week.