I stayed at the Hyatt Centric after celebrating my birthday at a nearby restaurant. My friends and I were also looking for a place to gather after the event, and the hotel exceeded our expectations in many ways. The service we received from every staff member was excellent - they were all friendly and professional, and we felt like valued guests. I appreciated that they had a bar and dining area, as well as areas where you could sit and relax by a fireplace. It was clear that the staff at this facility understood the importance of treating their guests well and providing an excellent experience was clearly their top priority. The rooms were nicely appointed and the beds were comfortable. The facilities look fresh and new.

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This room was easily one of the cleanest rooms we've ever stayed in. The hotel was quiet and comfortable, amenities were modern and spotlessly clean, and we loved the large towels and storage area. The staff were also so friendly and helpful, and parking was easy and felt safe. We were there for a very quick stay, but would stay here again every time we come to Mountain View!

A little bit hard to find, but we came in the dark and it was harder to see everything.

Rooms were beautiful. Great location. Friendly staff.

I had to ask for my room to be cleaned! I understand not washing towels and sheets to save water and I agree with this policy. But rooms should be tidied up without having to ask, this is a $400/night hotel and coming back to a fresh room is part of the hotel experience.

Very large, clean room. Great breakfast options ( note breakfast is at an additional cost) Nice gym and swimming pool. Staff are friendly, quick check in. Great location

No room service, Resturant closes early

That I couldn’t find the phone office of the hotel. It was hard for me to find it. The GPS took me to the public parking instead of that hotel parking. I was lost at the place at 10:30 PM until I find it almost 11 PM when my kid walking around the building.

Friendly staff, clean comfortable room and bed. Good location for our needs and lots of restaurants within walking distance. Would definitely stay there again.

Restaurant service was a little slow. Looked like they were understaffed.

The room and location were both great. The staff was friendly and helpful.

Unfortunately I had very noisy neighbors above me the first night and the soundproofing of the rooms could have been better.

The hotel was good value with new and spacious rooms.

The parking is across the street from the hotel and cost $20 per day. We had to carry our luggage across the street through the rain.

Clean and great location, room was spacious, clean and functional. Beds were comfortable and bathroom was clean and spacious. Staff was professional and helpful.

Low on bathroom amenities and no complimentary water bottle.

We were charged for water in room and there was no price tag so we thought it was complimentary. It was a surprise to be charged and something that should be more expressly noted so guests are aware. It truly was disappointing. On the other hand, the front desk was extremely helpful on finding an alternate room for an early checkin and it allowed me to have a 2 hour conference meeting for work in the privacy of my room. It was lovely and appreciated. The salmon on the Salinas salad was delicious. The chef is to be commended. We loved the 2nd floor pool balcony and enjoyed some outdoor fun.