Overall it is a nice hotel. Great staff. The location is what really made me choose this hotel. I did want a top-floor room, to have the view in the featured picture, but it cost more than I was willing to pay. I do regret that now. For the price, you might as well splurge and get the room you want.

For the price, I expected a little more. As I stated in the likes, if and when we come back, I'll splurge to get a room with a view. Other than that, the hotel was nice and the service was great.

No complaints. Everyone who worked there were wonderful and accommodating. From the front desk, to the ladies and gentlemen in the kitchen (I'm guessing in charge of breakfast and also the delicious food on the menu at the bar.) The bartenders were also fantastic. A great team/crew, all around. Also the sheraton isn't just out to get you for your money. They kindly accommodated my late checkout, without any pressure l, and or issues. Including my late-ish request to extend. Overall I felt welcome, my comfort, privacy and requests were honored and treated with the upmost respect. (Way more than I can say for other hotels.)

Nothing comes to mind. Maybe updating the pamphlets that list the available services upon request. But I'm guessing that is the responsibility of someone that is closer to marketing and the corporate level.

Staff, specially the bartender, I think his name is Rick or Rich! Super friendly and very patience!

Bed was not comfortable enough. I know is something not that important but it was for me, hot water! Their hot water was not more warm and it was super cold outside.

The beds were very comfortable ( except... see below,) i loved that there was a I-Hop next door. In walking distance. Room was a good size and we were able to see the mountains from our window.

I think the base of the bed was not set up properly . Everytime when my husband turned over it the bed , the whole bed shook and woke me up. I mentioned it to the front desk when we checked out and she said she would make a note of it. Also i called the hotel directly as i had some questions. The young man i spoke to did not give me the right info on the phone . We booked a room on the top floor , i told him i was bringing my dog. He should have known that there are only certain rooms that allow dogs. He also quoted me the wrong rate on the pet fee. So when we got to got to the hotel and found out we couldn't get the room we wanted i was very disappointed. Plz make sure that your front desk gets proper training, so this won't happen to anyone else .

Location of the hotel was very convenient and the room was to our liking. Staff were very friendly and helpful from our check-in to check out.

What I didn't like was the view from our room...would've like a view of the mountains but we got a room where the view was on top of a roof where we couldn't see anything :(

The room was clean and we slept wonderfully on those beds. The fitness center was exceptional. The staff was very friendly.

There was only one elevator working which for such a busy hotel was frustrating. We had to wait 4 rounds before there was room to get on it I suppose because everyone was checking out. They also need a couple more luggage carts. No breakfast was provided, and we didn't try the restaurant.

A very quiet building. Much appreciated when you're tired not to be bothered by people walking above you or loud noises coming from the hallway.

overall great. good location. friendly staff. very helpful. elevator needs to be fixed. only one works. some days both stopped and had to use service elevator.

elevator issue.

Loved having a robe, the view was amazing, and the staff are very nice. No problem parking, plenty of amenities, also like the pillows and the size of the TV. Location is close to shopping and eating.

Wish they had an indoor heated pool, the fan to the heater wouldn't turn off, heater made crackle sounds, the bathroom was much too little. Coffee shop coffee was weak.

The breakfast was good. The staff was nice.

The restaurant wasn't well staffed. One person took all the orders and served the food.