We accidentally spilled baby formula powder outside our room and we asked for a vacuum to clean up the mess we made The lady at the front desk was so sweet and refused to let us clean it up. She ran the vacuum and cleaned up our mess and was very sweet and gracious about it. Also we had rooms directly across the hall from each other which allowed our grandchild who crawls to crawl across the hall directly to us by following her older brother and allowed us to more easily know where the children were at all times.

Breakfast limitations. Three of our group needed protein and gluten free/low carb breakfast requirements.

The person at the front desk was very friendly and helpful, he went out of his way to make us feel welcome. We stayed in two other significantly more expensive properties on this trip, and the bed and linens here were the most comfortable of all of them. With the AC working well and the warm comforters/duvets, we got the best night's sleep on our trip. We also were able to get a room on the ground floor which made it easy with our suitcases. There was a cold water dispenser by the front office.

Breakfast was basic, with cold boiled eggs and yogurt and some fresh fruit (bananas). The microwave was not plugged in and had to be moved somewhere else so we could plug it in. The facility looks a bit ragged from outside though we were pleasantly surprised after we checked in.

The staff here was super friendly. We stayed while on a hiking trip and had a great experience, they gave us a room with a balcony. Breakfast was solid and one of the owners was always around restocking it. Room was clean and confortable with good facilities. A great value.

The location is a bit strange if you don't have a car - kind of in-between both sides of Pagosa Springs. But there are bus stops very close so that helps a lot.

I love the balconies in the room. Being from Texas we really enjoyed the cool air instead of being in a stuffy room. It wasn't far from all of the restaurants and shopping. I walked over to the Coyote Bar which had live music. There is a liquor store within walking distance as well. We enjoyed it so much, we stayed again the night before driving back home to Texas. It was a comfortable bed.

The microwave turntable didn't work well in both of the rooms we stayed in. For the money though, I'm not complaining.

Breakfast was great and they even had coffee mugs/real plates to use as well as paper plates/cups, etc. Very convenient spot as well and the owners do a phenomenal job of upkeeping the property. I would highly recommend this place to anyone looking to book a reasonably priced room for your stay. I will definitely consider booking here again next time I visit Pagosa Springs.

Nothing.

Staff was great, when we left we forgot a backpack, they called until they were able to reach us and we were able to come back and get it (rather than realizing it at home 6 hrs away!). Breakfast was fine, typical cereal, fruit, oatmeal, breads, yogurt and boiled eggs. Rooms are small, nothing fancy but very clean. Mattress was comfortable which is key and the location was perfect, 5 min from downtown Pagosa, yet quiet and away from the hubbub! Great value for the money!

I like scrambled eggs over boiled… but that’s about it

It may not look fancy from the outside, but the rooms were clean and pleasantly "quaint." We didn't go to Pagosa Springs to sit in the motel room, but when we did get back, it was nice to come back to a room that wasn't quite the typical motel sterile with comfortable beds. It's conveniently close to many restaurants and had easy access to the main road to continue our journey.

Nice hotel in quaint and picturesque mountain town. Stopped here for an overnight stay on a drive from Boulder to The Grand Canyon. a great rest stop in a fun little town. Comfortable room, quiet spot on the outskirts of town. Nice complementary breakfast! Rooms are a bit dated, but very comfortable. Staff were exceptionally friendly and recommended great spots to eat and visit.

The location was conveniently just off the main highway through town -- convenient for a stop-over. The room was big enough for a table and a couple of chairs (along with the beds). The breakfast was good as a purely "continental" breakfast, with a reasonably-extensive selection of hot & cold drinks, fresh fruits, breakfast cereals, and bread items.

The breakfast could have included hot items. Our mattress was a bit sagged as if starting to show some age.

Convenient location, clean, the lady at check in was very helpful, everything was in working order, price was extremely reasonable, safe location, plenty of parking. We watched hot air balloons ascend from our balcony window!

Beds and pillows need to be replaced. The hotel needs some investments to update rooms and facilities.