It’s in a fun little resort community with many fun things to do within walking distance. Rooms were clean, spacious, beds comfortable, everything in working order. They allowed pets which was great. Staff was nice 😊

They had room key card door access locks you are supposed to use to get in and out of building 2 to unlock the door, but they kept the doors unlocked anyway which I felt reduced security of the building. Their hot breakfast was decent, but needed at least one other person running it to help up keep with the amount of people eating. If you went by 9am, a lot of the food was gone. I felt bad for the one guy trying to keep up, he was working hard and he just couldn’t keep up with demand.

The recreation for kids were amazing it’s definitely a great location… your dedicated employees and how very professional and friendly they were especially Christian made sure we had everything we needed

Our room needed some refurbishing… the sofa bed was already worn down the water faucet in the tub was leaking these are things I mentioned to your employees but understood that it was a bigger issue in order for it to be repaired or replaced… last but not least I really disliked the cashless payment system… this only led for us to go to restaurants where we could pay in cash

The amenities, breakfast was really good.

Took 3 days to get wash clothes!🤷🏼‍♀️

We moved room three times only because the TV didn't have all the channels due to the refurb. The reception staff were very accommodating. Our final room was huge lots of room for all our suitcases Breakfast was really good lots of choice.

Nothing

It looks to be very well managed. Very clean, they even cleaned and changed our towels every single day. The location is very good in regards with the airport, theme parks and downtown Orlando. The breakfast was great every day, so I’m very confused with people complaining cause it was delicious and as soon as they ran out of something they prepared it right away. The WiFi was very fast. The bed was super comfortable as well as the pillows. They offer a shuttle service to and from the parks which was great to have that option. The hotel is in a gated community with restaurants (even Starbucks), pools and there’s even an arcade in one of the community buildings, which was great for our day off from the parks, as we found plenty of stuff to do in the premises.

Our room was super noisy, meaning we could hear everything coming from the hallways and specially from the room next door. The first days we had a very noisy family and the following days we had a family with a dog, which I could tell tried to be really mindful about the noise, as you could hear them shushing the dog and speak quietly but the rooms are honestly paper thin :(

Good location close to Disney World with lots of restaurants, shops and supermarkets close by. The property was clean and comfortable with free parking. The pool area was clean and tidy with plenty of sunbeds available. Fridge and microwave available in the room.

The free breakfast wasn’t good. It didn’t taste great, there wasn’t much variety and there wasn’t enough seating available so some days we skipped. The only highlight was the pancake machines.

A good hotel on a good location with all facillities you like to see. The resort the hotel is on has some really good extras which as a hotel gast you can use. although it is still a 20 minutes ride to Disney and about one hour to other parks for Disney visits i can recommend everybody.

due to the amount of people not all food was always availble during breakfast.

The staff is extremely friendly and they help you with anything you need. The food at the hotel is pretty good, the coffee is delicious and the pancakes are a nice extra that it has. The room is quite large if I compare it with other hotels I have stayed in before, and the bathroom and water pressure are quite decent. There is no type of external noise, my baby slept quite well throughout our stay. The bed is quite comfortable too.

The only thing I didn't like was that I had rented a room with a view of the fountain, they had to change this room because the hot water in that building was not working properly. Although I must say that they still replaced me with a room exactly like the one I had rented from the beginning, only the view was not interesting.

The staff was very friendly and accommodating. The room was cleaned every day, and the pool was an awesome break from the bustle of the day. Rooms were also very quiet at night.

The breakfast was good, but seating was limited with the number of guests that went to eat. Also, food was constantly running out, and the wait for more to come out was too long, in my opinion, when there were 2-3 people working to keep it stocked.

The room wss great and the people at checkin and desk were fabulous. Room was spacious and clean.

At the breakfast the juice machine was broken and there were no cartons of milk. Nothing to drink with breakfast and no warning except a note on juice machine. Milk fridge was empty, and lady just shrugges when asked. As an IHG member I was disappointed with this lack of thinking ahead.