It was available. Julie at the front desk was very personable. The location was fine to where we were going in the morning and close to food/shopping (if needed). The beds were comfy and rooms very clean. The halls were quiet and accessible.

The pool closed at dusk because of no lights. There were lights though. We had an awful experience before coming here. We rented somewhere just so my kids could swim. That first place was awful and found this as a backup. I didn’t see the modified swim hours here, or I would have chosen elsewhere. By the time we got here I was defeated, so it was fine, just disappointing.

Breakfast was great, food was very good, Dining area kept very clean and organized. The whole facility had a great feel, pool and exercise room were excellent. Coffee 24 hours a day was perfect!

Room not visited for new towels on second day, tissues never replaced. Had to request towels on the night of second visit. Air conditioner dirty, dehumidifier in room also dirty.

The staff was amazing and very understanding we were traveling with our baseball team 13 years old boys and they never complained or said that the boys were too much even though they didn’t get too carried away but still boys cooped up in a hotel is a lot

There was no hot tub and they closed the pool way to early

Hot breakfast was much better than other hotel breakfasts. Eggs and protein were always available in addition to pancakes, biscuits and gravy, and continental-style options. A variety of upscale juices was very good.

I had to pay $30 per night per pet. That's an unreasonable upcharge. No extra service was rendered; no housecleaning was performed during my entire stay. This rate is a penalty.

I liked that there was recycling trash cans and the staff doing the breakfast were absolutely wonderful

I did Like that the pool closed at 8 o’clock. We were told that there was a lighting issue, but I don’t understand when we swim at our own risk during the day, why can’t we swim at our own risk at night? it was very hot during the week that we stayed in Florida and it would’ve been nice to dip in the pool in the evenings 

Room was clean. The rooms were quiet-couldn’t hear the noise from the hallway or other rooms above or below! Staff was very friendly. Jonathan at the front desk was great! Jonathan had great customer service.

The night desk man, Tony, was the best. We came in late and tired. He took care of us and made conversation easy. The breakfast was the best we've had in a long while, as most hotels have gone to self-made waffles and coffee.

It was the usual hotel free breakfast

The beds are new but very high. Retirees find using high beds difficult. Also, the hotel only had one room with a walk-in shower and it had been reserved. Hotels need more rooms with walk-in showers, very few people take tub baths at hotels anymore, showers are more convenient.

The pool was mineral water-- just like the springs we came to visit! The bed and pillows were so unbelievably comfortable. We had 2 adults and 4 kids, plus my ESA dog. The king suite with a sofa bed worked out great. They even let us have a pool party for our 15 year old since most of the parks were closed due to the storm. Definitely will book this place again. Thank you Joy and the staff members for allowing us to celebrate here.

the shower head needed to be updated. it sprayed everywhere.

This hotel was great. The room was comfortable and one thing I noticed is that it was quiet. In other words, you didn't hear noise from the room next to you or out in the hallway. The cleaning staff was terrific and very accomodating when we'd ask for more towels, etc. The breakfast was excellent. It was kept stocked and cleaned up even tho there were many people coming and going throughout the breakfast hours. Plus they offered more variety than most hotel breakfasts I've seen. The front desk staff was very helpful with all of our questions as well. We'd definitely go back to this hotel again!