It was clean, helpful staff, everything you need in one place.

We needed clean towels and trash bags several times during our stay and had to go find them for ourselves and replace the used ones.

We've stayed here now three times (2022-2024). You cannot beat the views when staying Gulf Side. Breathtaking!!!

You get $25 to spend per day at the Beach House Social (attached restaurant), would rather have the option to choose where to spend it, as the Beach House Social does not meet our expectations. Would rather not be charged the $25 destination fee per day for this "luxury".

The room was nice and clean, the bed was comfortable, the hotel was nice itself inside and out.

Pay to park ($25/daily) is insane considering how much we paid for the room! The size of the trash can for everyday trash was the same size as the bathroom trash can, and yall didn't even leave an extra bag in either one! Wifi service sucked, and to pay to use your wifi is ridiculous, $3 a load to wash and $3 to dry clothes...This place is money pit! It was comfortable and nice but not for the price!

I liked how clean, friendly and close it was to the beach and the pool/lazy river were amazing along with the spa. It was very relaxing and not too crowded. The room was the perfect size for me and my partner and our little dog and it was a beautifil and clean room. My expectations were met and just about every need I had was met. It was a very easy check in and out and the staff was so friendly and helpful. I will definitely be coming back.

The only thing I didn't like was the shower temperature. After a long day at the pool, beach and out and about, a nice hot shower was on my mind but the shower temperature didn't go past a lukewarm temperature and it took it a long time to even get to that temperature. The shower was spacey and easy to get in and out but the water reach the level of warm me and my partner were expecting.

We enjoyed having everything we needed right there. The location and view were amazing! The bar, snack shop, upscale restaurant, poolside service, gift shop, and ice cream shop were all wonderful.

It never quite felt or smelled like the room was particularly clean…one day we didn’t get service at all. A fairly large bill from the pool bar/snack shop was on our bill twice. It was immediately removed when I pointed it out on my printed receipt. The pool was not clean. There was visible algae along the sides and in corner areas. There was a constant layer of sand on the bottom. Having managed pools in the past I am aware of how difficult it is to keep sand out of a beach pool, but it wasn’t vacuumed at all during our stay.

The room was very clean and attractive. The hotel was under a boil water directive and they provided as much bottled water as needed. The people were very friendly.

The walls were extremely thin. You could hear everyone's conversation in surrounding rooms. It was also ridiculous to pay to park. We used the room to get the bride ready for her wedding and had to pay my parking, her parking, as well as the people that did makeup and hair. I believe when you pay that much for a room, it should be free. The menu at the bar/restaurant is very limited.

1. On the beach 2. Plenty of parking 3. Free breakfast 4. Clean and comfortable room 5. Beautiful view

That we didn't stay longer.

All of the staff we encountered were wonderful. Extra thanks to Hayden who helped us the most often. The pool area is beautiful, and it was great to have a way to order food and/or drinks from the pool area w/o going inside. The breakfast provided each morning had a variety of cold/hot items. Snacks were available each day between noon and 1 p.m. Wednesday evening ice cream creations could be purchased after 5 at White Caps. There were several restaurants nearby including the restaurant at Springhill Suites. The view from our balcony was amazing. We are ready to go back asap.

When the three of us got to our room, there was no bedding for the sofa bed and insufficient towels. We tried to use the phone to call front desk but it didn't work. We went downstairs to the front desk, and a wonderful woman called housekeeping and maintenance to take care of the issues. Everything was eventually taken care of after a couple more missteps, but we thank Hayden, Josh, and helpful woman (so sorry I didn't catch her name) for helping us.

The staff was friendly and very helpful. The view from our balcony was perfect! Breakfast was good. We loved the dessert milkshakes and cinnamon rolls at Whitecaps. The dinner at Beach House Social was good. Loved the Smash burger and the Burrata salad!

The heater wouldn’t shut off in our room. It was extremely hot and the room didn’t look clean. The front desk switched our premium room that had 2 queen beds and a sofa to a room with just 2 queen beds. It was a lot cooler but we were bummed we were still charged the same amount even though we were moved to a smaller room.

Far exceeded my expectations. This is a four star hotel not a three! The king room was HUGE, so nice and clean, really big shower, excellent balcony view of the ocean. The pool is great and the lazy river was a fabulous touch. The hot breakfast is great every day and varies in options. House keeping was great. The grounds were so upkept and clean. This is more of a low key resort than a hotel. We will be back!