Very clean, safe, mostly friendly and helpful personnel, very comfortable and great pool area.

The resort fees are brutal. $39 per night for things almost no one uses. Absurt trend. The food is way too overpriced for what you get. We ordered nachos for $16 (ex tax and tip) and what you get was really poor. Nachos sauce instead of actual cheese. After this we rather not eat at all than to order from the hotel. The shower was great, but the water did not go to the drain. After every shower the bathroom was full of water.

Location

Advertised price is misleading. By the time they added the resort fee, parking fee, and taxes, the bill went from 113.00 to 209.00. They justify the resort fee with a paper that says this fee is a value of 119.00 and that it includes the gym, the pool, 2 bottles of water per day, and other things that should not be billed separately from the room rate.

Room is very spacious, bed comfortable as were the pillows. Nice food, good swimming pool. Excellent location for Disney Springs.

I do believe the daily resort fee is excessive for what you get especially when your also paying for car parking.

Room was excellent, location 10/10. Easy uber/free shuttle to the parks, walking to Disney Springs and beautiful pool/relaxing area. They were accommodating for us with a late check out for a late flight. I did leave clothes in our room and remembered after we checked out. The head housekeeping lady was great and found the maid who had cleaned our room and put all my forgotten items in a bag to bring to the front desk and just hadn't had the chance to do so yet. Will be returning for sure! Had a great time! Love having a balcony view as well!

Wish breakfast was free, Wish the shuttles ran a little later at night, by the time the parks close the shuttle doesn't run anymore.

Staff very helpful and friendly. Great location - walking distance to Disney Springs and free shuttle to Disney parks. Rooms comfortable and spacious. Good for use as a base particularly if visiting Disney parks.

Walls a little thin so you may want to bring some earplugs if you end up with a room next to screaming kids!

Lovely, clean hotel, very nice staff. Room size was great!

The bathroom was terrible in every way. The toilet was short and low. The tub and sink would not empty. There was no fan or air at all in the bathroom. The lighting was horrible. the sliding glass door would not lock, had no lock.

Staff are very friendly and welcoming. This is the main reason we keep on returning. The breakfast buffet is wonderful. It was nice to see the fireworks from our room.

The rooms need a refresh. The pillows are downright awful. It feels like your head is in a hole due to lack of filling in pillows. Morning neck pain was inevitable. It would be great to have a chair and ottoman in the room to relax after a day in the parks. Presently there is only one uncomfortable desk chair in the room for three of us. We did not have hot water in our room for three days. Cold showers were not enjoyable. The hotel gave us a small refund for each day of no hot water. They should have taken the three days off the bill.

The staff went out of their way to engage during check in and beyond. Everyone was very friendly amd helpful amd made us feel like they were so happy we were there.

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It is a short walk to Disney Springs. There are lots of local stores nearby including Target and BJ's.

The hotel breakfast was a little pricey for breakfast buffet. It was $60 plus tip for 2 adults. We did better at a Disney hotel on our second day, not a buffet but much less expensive and better selection. Parking is also a little pricey.

Close to Disney Springs, free shuttle to Disney Theme parks, nice pool.

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