We loved everything at the Four Seasons Hualalai Resort on the Big Island: the staff, the golf course, the spa, the paddleboarding, poolside with yummy free treats, the hotel itself and the restaurants. Miller and Lux, Tyler Florence's restaurant was off seriously off the charts. We even were seated next to a well known celebrity and his wife which was fun to see, but we did not disturb them. Dinner at the Beach Tree with the Luau was outstanding. Dinner at Sushi and Robata was also excellent. 10 out of 10!

It was truly the most magical place, from the driveway to the entrance to the rest of the hotel. Everyone was kind and helpful without being too much. It was big however the service felt intimate. One of the most incredible places I have ever stayed.

There was nothing not to like, my only feedback would be to have a better tea selection in the room, slippers and perhaps fresh cold milk in the fridge for morning tea!

Wow- every detail was done with the utmost care - the grounds were stunning and pools and beaches impeccable

Nothing

Capable and intuitive concierge team. Value where it counts (court fees, Netflix in room, laundry machines everywhere and reasonable F&B)

The 4 Seasons facility was terrific and luxurious. Our room was good size with two bathrooms and was near the Ocean and the pools. The workout facilities were excellent. The Buffet breakfasts included everything you could possibily be looking forward to. The staff was very friendly and attentive, particularly at the various pools. Meal service was adequate.

The on property day trips were disappointing. The 4 Seasons provides virtually nothing. They refer guests to outside vendors which requires you to find a means of transportation to and from, as well as determining which vendors to use. The 4 Seasons capability was barely adequate. The concierge services were very uneven. You would be transferred from one person to another for every trip. Rarely, did the concierges actually pick up, and they don't seem to use voicemail. Getting reservations for Anything was a Giant hassle. They seemed to feel that they were doing you a favor.

North of Kona this resort has contrasting views of black lava rock which is softened by aqua blue seas and green golf courses. From the moment you arrive the service is 5*. Outstanding service from staff from reception/concierge (outstanding)/housekeeping/pool attendants and restaurant staff ! The hotel is managed seamlessly with hardly in glitches. The room was spacious with outstandingly comfortable mattress and large bathroom and fabulous shower. They try to be as green as possible and we loved that they had filtered cold water to refill our bottles and they provided a free laundry with washing powder (so fabulous when you travelling in a hot climate and need to wash clothes frequently). There was a good choice of restaurants. We ate once in the town but decided the resort food was better. We did not experience the breakfast but we had coffee's and avo toast at Traders and the sports club. If you love fitness this hotel offers everything. We mostly walked the golf course cart tracks and over the beach rocks but enjoyed swimming in all the different pools on the resort. The ocean pool is great as the ocean is very rock and its not easy to swim in the sea in this area. There is tennis and very big health club offering all types of exercise. The hotel was busy with spring break but they seemed to have enough staff to cope with everything and the hotel concierge were very helpful in securing us dinner reservations and we did a day out on a boat for snorkelling and dolphin viewing. It is a very pricey hotel but they do offer 5* service. Very enjoyable and relaxed 8 nights.

We have been to Maldives ,a private island in Philippines and Thailand and we feel for a comparable price that breakfast could be included in this expensive rate at Four Seasons. The in room dining was forgettable, not great food , considering that they make great food on the resort They kept forgetting to replace our cutlery/crockery in the room (minor inconvenience )

everything it’s beautiful

I tried to get a one hour late check out. 1pm instead of noon. As my son was taking a nap. The reason they deny it was because they had a guest coming to that room. Check in is at 3pm I need one hour for my son to rest so that we could have a good 5 hour flight back. Been a family hotel I wish they could prioritize this type of situation instead of a check in for some vip.

Great location, excellent hospitality.

No matter how many times I asked, I couldn't get a bed. Excellent golf course maintenance.

Beautiful resort, great staff, lots of activities, pools and ocean pools , comfortable bed and great they had laundry facilities. Restaurant food was good.

Can only swim in ocean pool as sea to rocky Not much place to do long walks Really expensive if compare to what you get on Maldive holiday Breakfast not included and too far to get to town to eat

it’s a beautiful property! so relaxing!

NOTHING!!