The free breakfast was nice as well as tasty and plenty of food. Only miss was they ran out of milk one day. Bar/Restaurant was open with food until 10pm (and drinks to 11pm), which helped when my son was still hungry late. Pool was nice for the kids to play in. They have a little mini convenience store kiosk thing near the front desk that can be VERY useful.

They never seem to keep enough towels in the pool area but they replenish them quickly when asked. Only one thin blanket for the hide-a-bed isn't enough in the winter but they gave us more when asked.

I accidentally left a pair of earrings in my room after I checked out so I called and informed them of it as I made my way back to go and get them but was told housekeeping probably threw them away and that they couldn’t find them. I’m not sure why anyone in their right mind would throw JEWELRY away instead of bringing it down to the front desk and informing them so maybe they could reach out and get them back to their owner but that wasn’t the case here at all. They also wouldn’t allow me to go back up to the room myself to check either.

Excellent breakfast!!! It was clean, comfortable, friendly, and in an easy and Great location for us!!!

My first impression of the front desk area was of "old and outdated", fairly dark and kind of gloomy. It should be more lit up, and give a WOW first impression. I thought that area was quite depressive when I first saw it. The whole entry area could use a "face lift"...bright....classy.. warm....and welcoming would be nice.

We stayed 2 years ago and it was exceptional. With nothing else (growth) going on around it, it appears to be slipping in cleanliness and access to restaurants. We ended up having apps in the rooftop bar which we liked. Had a super server there. She was great!

Hope that area grows and develops like other areas of quad cities. Too much river coastline to be sitting stagnant...

Incredibly friendly front-desk staff. Surprisingly comfortable mattress on pull-out sofabed

Room could have been a bit cleaner. We found dirt and pieces of popcorn on the floor.

Nice staff at the restaurant on the ground floor. Bartender/waiter was very friendly and fun! The food was good, especially the salad we had! Bed and pillows were comfortable.

A few of the front desk staffers could have been a little friendlier, but they were still professional.

there was no microwave available but in reservation it shows refrigerator and microwave available but not I have 5 months baby with me . i want to reception I told them there was no microwave she your reservation was third party it’s shows wrong pictures you need to cancel reservation start with new with hyatt house per night will charge $290/- I said no sorry I got so much problem because I need to warm milk for my 5 months baby.

no microwave available in the room

The most pleasant and welcoming staff. The best hotel dinner served, the best service for meals, best hospitable staff especially for seniors like us. Very accessible for seniors.

Nothing

Breakfast was good and service was good for table cleaning,location was great

TV kept disconnecting from Direct TV so had to unplug and reset every day. No one told me at checkin that there was no room(maid) service unless I asked. I had to grab fresh towels on my own every few days.

It was right by the river would of lingo of had a river view but didn’t request it. Very clean and nice! Breakfast was amazing at hot. Great food since Covid is over!

I paid in cash and it took awhile for them to figure out my receipt and it was on my child’s card the next day and for the next week! She had to call bank to stop payment. The counter person didn’t know the computer system well enough!