All staff we encountered were very friendly and welcoming. The room was clean and comfy. Breakfast was much better than most other hotels we’ve stayed in. All the food was delicious and was restocked regularly. Check in and check out was super easy and fast.

Only dislike was the loud traffic all night, noisy cars and motorcycles but this isn’t a problem with the hotel itself. Typical in a big city I think. And we both slept fine anyway.

The room was spacious, comfortable bed, housekeeping came in every day and kept the room clean. Good breakfast options. About 45 min away from downtown Chicago and 20 minutes away from the airport. It had everything we needed.

The bathroom in our room was small compared to the room itself. Other than that everything was great.

Fine 3star hotel. 4 stars in booking is a mystification.

Very small bathroom. Too soft beds. Most of the USB sockets for charging are not working, AC doesn't have keep fan mode, fan works only for cooling or heating.

nice room, mostly clean (tiny issues of dirt in bathroom), comfortable bed, quiet room.

Location was really off. Not familiar with area, and was not real easy to get to. The front of the hotel is a dead end parking lot.

Great location for me working and flying out of the airport. it was very clean, well maintained. the staff were friendly. even with an arrival in around midnight-1am they were kind very helpful and gave me a nicer room as I was staying longer. after long days was always a good feeling to go back to.

breakfast was little repetitive but still great

The place is very clean, the staff are super nice, the breakfast was very good.

I didn’t like the location it is not really near anything important and they don’t have a shuttle to the airport.

The location is great as it applies to me and my needs. Although my stays are short as Im on the go everything is just fine, Im not picky, just expect clean,everything in working order..

Nothing really to dislike, probably the lack of eating options not being close by but you can still order take out.

The staff was very nice, they even went the extra mile to provide an accessory I forgot, the rooms are very nice, there is value for the money spent

Cleanliness could be better, the elevator was dirty and it stayed like that for the entire stay, no one cleaned my room during a 5 day stay even when requested

Close to what we were there to do

Breakfast was maybe a 3, coffee was strong " I'm a truck driver for reference ". Items limited. We had a Kringle we bought the night before so it wasn't a big deal..

VERY large room, nice little sofa. Such a perfect bathroom, bright, best layout. Location was excellent for us to travel around northwest suburbs. Nice breakfast.

Not a luxury location, but perfect otherwise.