The room was very nice and clean and had everything you needed. The staff was very friendly and accommodating. The facility as a whole was nice. Really liked the security of the elevator you had to use your room card to use the elevator to get to your floor. We knew someone could not just go to any floor that was not a guest.

Restaurant eating options. There need to be more restaurants to eat at during the week. The only option was The Soda Shoppe. We had to leave the facility to get a nice lunch. The night time restaurants were not open, we were there on a Tuesday night. Their prices however, were way more than some people could afford.

Location was great. Casino floor was very nice & clean. Check -in to the hotel was smooth and easy,Josh was very pleasant & met all my needs. The room was nice and roomy, the mini fridge & coffee maker in room was a nice plus! Security to the room was a plus,as you needed to use your room key to move the elevator up. Accessibility around the room was fantastic for a person with a disability.

The king bed in our room was too low( for a 6'4"man) also,too soft,hard to get out of, very uncomfortable.We were in a handicap accessible room. The walk from the hotel room to the casino floor was quite a walk .

Staff at check in was rude. We had gotten email confirmation that we could check in after 10 am. When we got there at 10:30 we were told that we could not and shouldn’t have been told we could. Ended up on 2 different floors and in rooms but they repeatedly told us that it wouldn’t be possible to do this again. Handled very unprofessional

EVERYONE WAS FRIENDLY!!!!

Only that I was often asked for ID when going to the casino. It became a bit annoying. I would have my room key- but that wasn’t sufficient. Maybe if there was a a wristband or something to indicate that someone is staying at the resort and age has already been verified. Other than that, the stay was AMAZING!!!

Extra towels in room. Didn't have to bring shampoo and conditioner or bath soap. Couldn't hear noise from outside or other rooms. Free drinks at casino plus could get a late night snack at the soda shop.

Air was loud while it was on. Kept me awake a lot during the night. Pillows needed to get harder. Kept sliding off the bed. One side of the bed I didn't see any plugs to plug my phone into. Couldn't play on my phone while it charged.

Super swanky hotel, smells lovely, very pretty. Loved this bit of elegance while on a work trip. Was thrilled with the security features of the elevator. I dont gamble but appreciated the restaurants.

I wish I had access to a microwave. Also, didn't go into Terre Haute per se. So while the hotel/casino is in the middle of seemongly nowhere, I hold part of the blame for not exploring.

I really liked the set up only thing is you need to have microwaves because you can't hear up your food. So then your food is wasted. But the front desk did offer to heat up our food that was nice of her. She said she had only been there 2 months she even took us on a tour to the 10th floor to the restaurant.

There was no microwave in the rooms.

this place was a dreamy oasis amidst hours of driving in corn fields. Absolutely stunning brand new property. Just gorgeous. They even nailed the nachos and I’m from SoCal. Oh! and Holly makes THE most delicious Lemontini, must try!

it is seriously perfect. on point w design, staff, food, drinks, you name it. Whoever you hired deserves a raise. And I’m a picky traveler. Well done!

I had lost my debit card while visiting the casino. The next morning staff and security did an excellent job in helping me find my card. They were polite and friendly, and did a great job.

My partner was disappointed in the shower, only because she was under the impression that the shower was gonna be glass see through, nothin major, lol.

Very accommodating, even while loading money, the staff makes an enjoyable experience. I can imagine anywhere else in TH since you’ve open 👍

I have no reasonable complaints. The staff and facilities are fantastic. Although I do wish Altitude could expand its hours of operation, but I recognize that’s there isn’t enough demand to make that profitable yet! Great job all around