We love our room. It was the first time I paid extra for a suite with a balcony but it was a beautiful room and very comfortable. the shower was a walk in which was great for us and we had a fantastic view of the river. We enjoy the keurig coffee maker and the little kitchenette was nice, though we would suggest some extra towels for that area of the room. The staff was friendly and helpful.

The only complaint we had concerning the stay was the food. We have breakfast in the restaurant Saturday morning. the service was very slow and our food was barely warm when we got it. We did not eat there after that. The restaurant only services sandwiches for dinner and supper and very expensive, we did not want burgers for dinner, so we ate out.

location.

no breakfast buffet and the reservation only says breakfast included. not that you have to order it. there were several places on the wall in my room that looked like splatter, should have been cleaned. a couple of the bath towels were frayed around the edges. the body lotion in the bathroom had a smell that was like it had been there awhile. we have stayed at other IHG hotels and all of their Dove products had an amazing clean smell. these at this hotel not so much.

Loved our 3rd floor, river view balcony room! See photo of sunset from our balcony. Breakfast was great, staff was so friendly and helpful. The location right on the Ohio River was wonderful, with easy access to the river walk and nearby shops and restaurants.

Asked twice one day to have our trash cans emptied and never happened, so I took it down to the front desk myself. A minor glitch to an otherwise wonderful experience.

Everything!! The staff was Fantastic!! Kind, helpful, knowledgeable, and professional. My husband is very ill, on oxygen and everyone, even other guests were extremely helpful to us. The meals from Burger Theory were Excellent. Hopefully we will have the opportunity to return next year.

There was nothing to dislike. Best hotel stay for us so far.

The staff was very friendly with my kids. The kids loved the pool as well. We're glad it was salt water. They gave us new towels daily! (A lot of other hotels now, you have to ask for new ones at the front desk).

I wish hotels (it's not just this one) would go back to fixing bed again; having fully tucked sheets is the best thing about hotel stays.

The room was excellent....Very clean and bed was very comfortable. The staff was extremely nice and accommodating. We were there for a funeral and needed an extra 30 minutes for a later checkout they gladly allowed us to and was very nice. Thank you so much for good service.

We loved everything about the service and employees at The Hotel and Restaurant. Our Room was fantastic and We absolutely loved Our View of The River and Fireworks on 4th of July.

The Pool was alittle cold even after swimming for awhile and filled to the top. we had other kids jumping in and making the water turn into waves pretty much splashing up into my kids face who both struggle with Swimming so we didn't stay long in the pool.Which was not the hotels fault what so ever but wanted to give a heads up to others with small children.

The staff from housekeeping to the front desk were especially friendly. Everything was clean. The food was amazing, and the view of the riverfront was calming

There was nothing to dislike. Everything was perfect

Anytime I travel to Owensboro I stay at the Holiday Inn without question. The hotel is just outside of downtown Owensboro with little to no noise. However, last time we stayed at the hotel we booked a river view room, and just our luck there was a 5K coming through downtown by the riverbank. I was woken up to cheering support for the runners. My advice would be to check local events before booking the river view suites, if not the city view is just as nice! Burger Theory (restaurant in the lobby) is wonderful! Breakfast and dinner are great, good selection of local breweries and spirits. There is a nicely stocked snack bar in the lobby, you can pay cash or charge to your room. The staff is always polite and quick to assist with any questions or needs. Parking is never an issue and it's free! If you don't drive there is a trolley (free as well) that has an established route around the downtown area which picks you up at the front door. Downtown Owensboro is very walkable with a beautiful riverfront fountain/park area.

Nothing to dislike.

location, parking, friendliness of staff,

noise in the night, thin walls, breakfast very slow in the servings