The beds was comfortable

The buttons on the heat was broken and the tv didn’t work and we had to wait like 15 minutes for them to unlock the doors to the lobby to check in when somebody is supposed to to stay at the desk at all times.

Got call-back right after confirmation for confirmation and policies. Staff friendly upon evening check-in. Room was surprisingly large, impeccably clean, and both access cards and door handle had plastic covers. New electronic locks. Hot water. Room held temperature well. Newly painted walls. Micro and mini-fridge all new. Quiet on the side away from highway. Easy access. Lots of coffee, food and shopping options within walking distance.

Tile by tub could use re-grouting.

Rooms were clean and updated. Staff was helpful throughout the check in process. Many many shops and a mall in walking distance

The outside of the hotel looked a little run down but was surprised that the rooms were very nice foe the price.

Sarah the manager was extremely professional and accommodating. We had car issues and didn’t have a charger plug for our phone and she let us borrow her personal one. She chatted with me while I was checking in and she is the sweetest person. She helped make a stressful situation a lot easier to deal with.

Carpet needs to be updated or replaced.

I would like to thank the staff at Hotel 7 for your kindness during our stay at your place. We stayed during our power outage after the tornado that Destroyed our town in Mayfield Kentucky. They knew we were from Mayfield. Treated us with care package,food,misc. supplies. Thanks again GOD Bless

close to hwy and restaurants

they don’t serve breakfast anymore or coffee they should at least have coffee

Location

Tub/shower was not clean. Everything else was good.

Close to everything

Everything is always good when I come