Location was good for what we wanted to do. Suite that we were given was directly above the lobby. Bed was comfortable, and the rooms were clean. Large car park, with plenty of space. free parking, was able to use the self service laundry room to catch up on our washing.

Unfortunately, on our first of two nights, the smoke detectors in our room went off at about 01:00 in the morning for absolutely no apparent reason. 😖 obviously woke us up, and although staff fixed the problem, water was leaking in through the smoke detector onto our bedroom floor, causing a wet and slippery floor, which fortunately was not carpeted. Took a long time to get back to sleep! 😔 On our arrival, we found the coffee machine that was provided in our room was defective, and we had to contact reception to obtain a replacement that worked.

Breakfast was great for a hotel. Staff in the morning was very friendly . Bed was extremely comfortable! Great nights sleep.

Vending machine (drinks) was not accepting credit cards. I wanted bottled water for my 2 year old. I asked if there was complimentary bottled water but I was told No, only water fountain. I had no cash so tap water only. Also the refrigerator was leaking some type of sticky fluid onto the floor. Also In The shower there was black mold under a shelf where you would set soap .

The room exceeded my expectations. The hotel was very clean. Checking-in staff was pleasant.

Was not told upfront about the refundable charge added to my room. I signed the receipt confirmation showing one charge, which was the base price without the taxes. Checked my bank statement(for another reason) and noticed that I was charged more than what was on the digital receipt. Call the hotel and they were nice enough to explain the extra charge. It will be refunded to me with 7-14 business days. Please check the battery in the smoke detector for Room 221. It started going off around 1am/2am. It's not something you want to hear while sleeping.

The hotel was easily accessible

It wasn't as clean as we expected with this brand. Very dirty floors. Also needed some repairs in the bathroom!! Cracked toilet. Caulking missing in spots on the tile. Filthy windows. No sheers at the window (makes the place look cheap and at $250 for one night this is not a cheap hotel)

Breakfast was early and ready for persons participating in Seagull Century.

Fire alarm sounded caused by someone smoking pot in room. On the plus side staff were very quick to investigate. Don’t know how they can monitor everyone’s activity. Unfortunate some don’t follow rules.

Senior with breathing issues, 3rd floor room, would have preferred 1st floor. The girl at the desk gave me mis-information about the direction getting off the elevator and where the room was in location to where I was parked.

We ate out for breakfast, they said they only could do continental breakfast due to new health regulations; sorry I don’t believe that was the truth.

Breakfast poor continental service, didn’t eat there. The area was not the best kept, crumbs, finger prints on the counter and table and lack of help to care for the area.

My wife said these were the best hotel pillows she’s ever slept on- so much so that we tried to find and purchase them after our stay! The breakfast was good, and there were still good options available even though we arrived minutes before the end of the breakfast window.

The price!! So expensive. And fire alarm went off in the morning, not actually early but we arrived late. The alarm was legitimate though! A new employee had burned something while prepping breakfast

The breakfast exceeded my expectations and the hostess was really great. The desk staff was also very helpful. The pool was fun for the kids and was clean. The room itself was clean and lovely, just the bed was terrible. My deposit came back quickly. I was worried about that.

Bad first impression. Goose droppings on sidewalk. Front doors were filthy. The bed was like one of the old metal spring mattresses. Noisy and not comfy. The hallway seemed dark and dingey. Hot tub not hot enough. I hope these things get remedied because all in all it was a nice stay and I wouldn’t mind coming back.

REQUESTED UPPER FLOOR ROOM IN ADVANCE; WHEN WE ARRIVED, DESK MANAGER STATED HE DIDN'T RECEIVE MY REQUEST, EVEN THOUGH I SHOWED HIM A COPY OF BOOKING RESERVATION; AS A RESULT, WE WERE PLACED IN A GROUND-FLOOR ROOM & GUESTS ABOVE US STOMPED & MOVED STUFF ACROSS THE FLOOR ALL HOURS OF NIGHT & MORNING MAKING IT IMPOSSIBLE TO SLEEP; ALSO, CURTAINS IN ROOM WOULDN'T CLOSE & LIGHT FROM GROUND SHOWED THROUGH WINDOW ALL NIGHT; ALSO, RESERVATION STATED WE WOULD RECEIVE FREE BREAKFAST EACH MORNING; HOWEVER, DESK MANAGER ADVISED US AT CHECK-IN THAT THERE WAS NO HOT BREAKFAST AVAILABLE; SO, WE HAD TO EAT BREAKFAST OUT FOR THE 2 DAYS WE WERE THERE, BEFORE LEAVING.