Very clean and great staff. Good ammenities in room - especially the tea Kpods! Honored my request to be a short walk from parking as I have a disability. Unfortunately, that put us right next to a stairwell & right off the lobby. Noise wasn't awful but we did hear tromping on the stairs and voices in the hall in the morning as everyone walked by to check out. However, I don't fault them as I never asked for a quiet room! My only negative was we had to walk clear to the other end of the building to get to their designated dog walk area. The building is surrounded by concrete with only a tiny patch of grass at the back. Kinda defeated my "near a door so I don't have to walk so far." (They knew I was bringing a dog.) Overall, great and very clean place. Right next to Benefis Specialty Clinic and near multiple fast food options. We got free breakfast coupons but didn't use them as I had an early appointment.

The location of Ramada is very good. It is close to the capital, has free parking and is easily accessible to anywhere in Helena. The the staff that we met both at check in and check out made us feel welcome and like they were happy to have us stay with them. We found out at check out that the hotel is newly remodeled and it shows. The beds were comfortable and while the rooms are not huge they met our needs for a one night stay. There was complimentary breakfast from a limited menu at the restaurant attached to the hotel.

Room was clean/bed was comfortable/room size ok. Breakfast was good. Had a limited choice from menu, but was a good an adequate breakfast. You could add to your choices at an extra charge. Check in clerk was very helpful, friendly. Could tell he enjoyed his job.

The room was big enough to support an extra chair. the room had one chair. Would imagine most rooms are rented with 2 or more people. It is very uncomfortable to lay on a bed and watch TV especially if you are not going to bed, are fully dressed, your shoes on. It hard on the blanket not very sanitary.

Convenient location, good breakfast at connected separately operated restaurant, comfy bed

The one queen bed room was rather small…had not expected or experienced at other properties. We made it work though. Shower was not so good-weak spray.

Overall, everything was great. The staff were kind, the breakfast was good, facilities were clean.

The main issue I had was someone was smoking marijuana on my floor. I know the staff can't really help that and that's why they're still getting a good review. I just hope they figured out who it was and charged them extra for doing that in a non-smoking facility. The doors didn't work sometimes when trying to get into the building, that could pose an issue for someone handicapped.

The staff was very friendly especially Rob. I loved the lagoon very cool paintings on the walls. It was unlike any hotel I've stayed at before in an interesting really neat vibe kind of way.

I didn't like the way they gave cheap coupons for the restaurant next door instead of complimentary breakfast. The restaurant was great delicious menu. The hotel was very cool but the breakfast situation was so limited. We were really disappointed.

I liked the free breakfast. The bed was really nice and the room stayed nice and cool.

There was no bottled water in the vending machine or at the front desk to buy. And I thought best western always had swimming pools.

The manager was awesome, so friendly and happy to help. The only time we ran into anything that was a little off was that one night the only way to have supper was to order and eat in the casino/lounge area. We ended up going elsewhere. Bonuses, lots of parking, easy access, full style complimentary breakfasts, on-site laundry facilities, conveniently located close to gas/convenience stores. I recommend the hotel and will most likely stay there again.

Tiny, dark washrooms for the restaurant/casino area.

Night shift lady was very pleasant and helpful, made my stay very welcoming

having no phone for a week and a half

comfortable beds, accommodating management, pretty quiet.

My online reservation confirmation was useless as it was not available when I arrived. Management did make accommodations however. It was disconcerting upon arrival when our room and beds were not available. the pool was over chlorinated.