Location was good, but not value for money.

I had a situation in your hotel. It was booked subjected to payment at the property. At the property my card was declining, all the time it was saying wrong PIN where as I was putting the write PIN number. Initially I tab, where PIN number was not required It said Wrong PIN number. May be some issue either with machine or Card. Hotel was not excepting cash either. Lastly I asked them to send me the link for direct credit. There Link was not working either and there was no support from the staff. They send me link 3-4 time but it was not working. Pls advise me what shall the visitor suppose to do If hotel will not accept cash and even your payment Link won’t work.

No casino so was quiet and didn't smell of smoke. Room was cleaned and serviced daily. Right next to the Convention Center and had its own Monorail station to move along the strip quickly. We had a strip view room which could see all the bright lights, sphere, and high roller at night. Room came with a refrigerator.

Room was cleaned every day but it was just late in the day. No gift shop or shop for quick snacks and drinks. Their cafe/Starbucks closes at 2pm. Room, resort fees, and taxes were all paid for 2 days prior by Booking.com and still had my credit card charged half the amount by the hotel because Booking hadn't presented the payment to the hotel, so didn't care for that extra charge to be credited back after the stay. Room did not have a microwave after requesting one.

It is one of the nicest places I've ever been

It was supposed to have the breakfast included in my stay (free charge) but they just consider $50 per person per day... I think this is more an issue from Booking, it's not the first time this has happened to me and seems to be lack of communication between Booking and the administration of the places

I liked that it was a calmer environment to most hotels, it was a good point to rest after a long convention day. It was clean, and the staff were lovely.

Wish there were more breakfast/lunch options, since other places nearby are difficult to get to.

The rooms were cozy. The beds were comfortable after several hours of travel and full days out. The AC was especially good after returning, and the bathroom and shower was pretty good. The TV was of good quality and I liked that I could order food through something like Uber Eats and have it delivered to the reception area. I still chose to ask reception to see if that was ok before doing so.

The pillows were a little flat, so I would stack two pillows to sleep. That wasn't too much of an issue, and I get that some people prefer less firm pillows. While the shower was nice, it was leaking water out along the base where the glass pane meets the tile. I think it was just the caulking having worn away there.

It was a very nice hotel. Everyone was very kind. When asked for certain accommodations, they were taken care of right away. We even received a follow up phone call to make sure our needs had been met.

We had 2 handicapped people in a wheelchair. I was hoping for a walk in shower without the tub. The non slip on the tub was old and unfortunately did not have a good grip, My Dad ended up slipping and falling while in the shower.

Location, staff were amazing, well cared for lobby and bar, clean. No casino, smoke or crowds. The monorail came right to a stop out front so you could go up the strip if you wanted to.

Hallways and rooms showed some wear and tear that could be easily addressed. Warm water took forever to get to the rooms far from the elevators. On site restaurant looked good but was very expensive and the only real food on the property with little within walking distance.

Room was clean bed comfy. Bar area was great & great service. Check in staff were very nice when we checked in. When we checked out the man who helped me was very very kind & nice.

We asked a front area employee (a Women) if we could use a luggage cart when we arrived, she was not very nice to us. Also the outside man that was doing the valet parking was also not very nice to us. We didn't do valet parking, we parked our own vehicle.

Newly renovated. Onsite Zios Italian restaurant was great and convenient. The wait staff were all wonderful. Valet was on point. Close to convention south hall and the monorail. Close enough to strip to enjoy without strip lodging prices. Definitely would suggest and I will visit again.

Everything in the hotel and room was clean and modern. Felt comfortable sleeping there. The staff were friendly and location was good. It requires an Uber to get to the strip but we highly appreciated the quietness and simplicity of the hotel instead of having to drag our children through casinos to get to our hotel room such as the case with the hotels on the strip.

I did not like their "breakfast included" concept too much, where you receive a credit of 50 dollars per family (in our case 4) to spend on breakfast. Decent menu items naturally starting at 12/13 dollars before tax. I prefer to either just have breakfast included or not.