Spacious, comfortable bed/pillows. Very well appointed with everything you need. New appliances (including washer/dryer) great outdoor spaces/ pool and hot tub. Indoor foosball, arcade and pool table. TV in both bedrooms and living area. Murphy bed so could sleep 7-8 in the suite. Very accommodating staff, all of them! Free parking.

Not a nice area of Reno. A bit seedy looking but didn’t feel dangerous. Surprised that WiFi was extra -about $10/day. They need to charge everyone’s room an extra $2 and include free WiFi. Not a good PR move in this age where everyone has free WiFi. No restaurant on the premises but still would stay there again anyway.

My son and I had a two bedroom suite on the top (9th) floor. The room looked like it was recently renovated with new flooring and fresh paint. One BR had a private bath, the second shared a bath off the kitchen, both had a tub/shower combo. The room was quiet, the beds were comfortable. There is a fee for WiFi, but your don't need it if you are using a device with phone service. Everything in the Riverwalk District is in walking distance, and there is secure underground parking. Staff was very friendly and accommodating (above average).

At this price point I was very satified.

We LOVED the 2 bedroom suite. We we're able to make breakfast and dinner in the full kitchen. There was 2 full bathrooms. It was basically an apartment and there's a washer and dryer!

10 am check out. Never in all the places I've stayed has there been a 10 am check out. There's not any walls in the living/bedroom it's all window which freaked us out w 2 littles we just tried to put stuff in front of them. It was a little walk to the casinos but that was fine and their "arcade area" is just claw machines. Would have been nice to have actual games.

This is our third time staying at this property and it’s our favorite place to stay in Reno! Walking distance to the Row and stadium, nice outdoor pool and hot tub, gym and sauna, spacious suites, great staff, lots of parking- it’s a 10!

Nothing, we’re very happy with all of the property and amenities.

Having the 9th floor with all those snowy mountains to look at The 2 rooms …the living area and the kitchen The location The staff and particularly Simona who greeted us with a sweet smile and the best welcome

Tiny suggestion…since you are a fantastic hotel … two bottles of water for people who have been traveling would have been nice to have in the room upon arrival…just a suggestion

It’s close to casinos but not right next to it, just a convenient and quiet location. The only caveat is this location does not offer free wifi. Other than that, it’s comfortable, clean, well appointed, and has a nice kitchen.

WiFi isn’t free.

Very clean, spacious rooms with free parking this is very easy to access. Staff is great and 24 hour check-in is convenient. This is also a great location as it is easy to walk downtown and to Midtown while also having good vehicle access to the freeway.

Having to pay extra for internet and daily house keeping. It's kind of a given that you get both when booking hotel rooms, so it didn't dawn on me to double-check if those items were included, but I guess because these are normally time-shares, they aren't. (Cleaning is included in the overall fee, but only for after you have checked-out.)

Wow - we had the suite w/ 2 bedrooms & kitchen & it was huge. Shawn the concierge was also amazing & went out of his way to make our stay wonderful.

No parking for large vehicles/RVs. Also we tried to extend our stay from 2 nights to 3 and they could t do it because there is a 2 night minimum & they could only process a new reservation instead of turning our existing res into 3 nights. We ended up having to go stay at the sands across the street for our last night - would have preferred to stay all 3 nights here.

We absolutely loved our stay! It was a great room to be able to stay with friends. Plenty of room for ALL of us! We also really enjoyed the friendly staff. They were so kind when checking in.

The parking lot was a small area and was very hard when another car was coming through. They do have a basement that was a lot easier to use, but still tight fitting with our big car. The bathrooms are SO tiny. You have to close the door just to be able to partially sit comfortably.

The room was so much more than a suite, It had a full washer and dryer in the unit along with a full kitchen with fullsize appliances and cookware. Yes, the decor is a bit dated, and the fluorescent bulbs aren't dimmable in any lamp, but the hotel is ranked only 3 stars so set your expectations accordingly and you will find the hotel is best in its class. We were looking for somewhere to recover and clean up from having spent a week in the desert. This place was perfect, the desk attendant was even knowledgeable about a local car wash, grocery store, and restaurants that would deliver to our room. They also have plenty of luggage carts you can use yourself to haul items to and from your vehicle from the underground parking garage...so easy and convenient.

The decor is a bit dated, and the fluorescent bulbs aren't dimmable in any lamp. Even at 3 stars these are such simple ways to choose to make the guest experience a priority instead of saving a couple of dollars on energy efficiency.