The lady who checked us in could have been nicer and more helpful. I had forgotten to bring one of my credit cards so I had difficulty checking in. The lady who checked us in was not helpful or nice. She added to my stress levels. We went back to reception about two hours later, there was a gentleman at reception at that stage. He was extremely helpful and so nice he sorted everything out sorted everything out, which was excellent. Nothing was a problem for him, which was such a a relief. I didn’t get the ladies name,?which I regret. From that moment on everything else was Excellent.

View from the 30+ floor was amazing with clear views of Freedom Tower and Chrysler - ask for rooms that face both the river and skyline! Good value for money.

No swimming pool facilities.

Location. Was near my work meetings location. Excellent view overlooking the Hudson river. Has a Cafe at Lobby. Friendly staff specially Ms. Adeina, she's so kind and friendly and made our stay very memorable.

The new policy where they deduct $35/day for each room which you need to use it as credit in Cafe with no option to Opt out. The Security guard with the dog surprised us with suddenly letting the dog come very close to us to scan without giving us heads-up so we won't be surprised. Would be great if he gives heads-up to Guests next time.

The experience was nice as far as the hotel was concerned.

Room 3230 was playing loud music. I totally hated hearing it. I wish the hotel had rules posted on the limit someone can play loud music until a reasonable hour. I don't know how late it was when I actually fell asleep, but com'on, as soon as I woke up, it was blaring like what the hell is wrong with people? Can the hotel do something for the patrons that just want to get a good night's sleep? I am a Hilton Honors member and it seems incredible the hotel hasn't brought this the matter to those who stay. Thank you, Richard Meza

Views great from room Window and food in restaurant downstairs was amazing and got a free $30 off!

We would like to thank Ms. Adina from Reception desk- she made our stay super and we are so grateful for her hospitality. She made effort to find perfect room as we were on honeymoon (also thanks to her manager). Second thanks goea to Ms. Daniela feom UN Caffe who is making best espresso in NY!

First person we met at reception was very rigid man and first room he gave to us had many flaws. Thanks to Ms. Adina, all was taken care of (including alergens I reported in advance).

Great stay at the plaza hilton Hotel very clean an glamorous

The lifts took ages

The corner king room has an excellent view of the East River & Ed Koch Queensboro Bridge, it also had an amazing view of The UN Complex. I liked that the location was walkable to Grand Central Station and the Upper East Side.

I did not like that there was hair stands on the couch, on the bed and on the shower curtain. I am not sure if it was the housekeepers or the person that stayed before I did. Although it did not ruin the stay, I did find it a bit unsanitary.

Fantastic location in NYC, amazing view from the room, and the staff were great and very helpful. A short cab drive from Penn Station too and convenient to everything in lower Manhattan.

It was a great stay for me. My daughter complained about some yellow stuff on the bathroom floor that I could barely see, and on closer look, it appeared to be residual cleaner to me - despite this minor thing, it was very clean. This hotel was a bit pricey, but I had to book for a college tour at the last minute, hence alas, that's the NYC market without lead time.

Location is great. Nice rooms with good views. Usually reserve a king corner suite.

I’ve stayed here a few times and reserved the duplex last stay. The room wasn’t ready upon our arrival and didn’t get the duplex. Supposedly got an upgrade to a king suite, which to me wasn’t an upgrade. I wanted 2 levels due to bringing another couple with us. Wanted them to have their own level and both couples have more privacy. Asked for some accommodation for the room not being what I reserved and was told that I received a better room. When your spending $900 for a room that your only in to sleep, I want what I reserved. Again, the room was nice but not what I ordered.