The breakfast was included and was excellent. There was a very comfortable large area of the lobby. Our room was very large with a sofa bed and extra TV adjoining the main part of the bedroom. it was the same price as a regular king room.

It was on the main highway. So there was no where to walk. And we could hear the people on the floor above us. We were on the ground floor facing the parking lot and could easily be seen. However an excellent restaurant was just up the main highway where the hotel was so that was a real advantage.

The price I agreed to at the time of reservation was NOT the price Booking.com sent to the hotel to charge me. You told the hotel I agreed to over 100$$ more per night than I agreed to at the time of the reservation. I wound up paying over 200 more than I expected. Sad situation as I was not EXPECTING the bill to be over 800 dollars!!

The price I agreed to at the time of reservation was NOT the price Booking.com sent to the hotel to charge me. You told the hotel I agreed to over 100$$ more per night than I agreed to at the time of the reservation. I wound up paying over 200 more than I expected. Sad situation as I was not EXPECTING the bill to be over 800 dollars!! I would like someone to contact me to adjust my bill DOWN. I am a VIP booking customer.

The price I was given by booking.com was NOT the price given to the hotel, they charged me over $100 more per night for the room I had reserved with booking.com. I am opening a complaint through the hotel as they are not at fault. Booking.com sent them the wrong price. I will be trying to get over $200 back from booking asap.

The price I was given by booking.com was NOT the price given to the hotel, they charged me over $100 more per night for the room I had reserved with booking.com. I am opening a complaint through the hotel as they are not at fault. Booking.com sent them the wrong price. I will be trying to get over $200 back from booking asap.

Property was super clean and had a great vibe. Right from the start with front desk Kathy, Ina and Nancy. We have traveled the country and stayed many nights at Hampton and this property was the best . The rooms were so amazing and spotless from top to bottom. This staff sets a high standard for all hotels across the country. I rarely write reviews but I actually could not wait to share this. Smiles all around this place!! Hats off Potsdam Hampton this staff sets the bar for success!!!

Property was clean and neat. Easy access.

I am handicap and asked for a step in shower and was assured that that was what I was getting, however it was a handicap tub. It was difficult for me, but I managed to. In managing I got the bathroom floor wet/slippery.

The location of the hotel was ideal, mid center to Norwood-Norfolk & Canton areas. The options at breakfast were more than adequate for a well balance meal. The staff members were helpful and helpful in answering question about the local areas.

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The beds were very comfortable. The staff was super friendly. The entire hotel was very clean. Conveniently located next to a gas station and several fast food places and a Dunkin. Only a few minutes from downtown. They also had a great breakfast with variety and healthy options.

The rooms were clean and comfortable. The breakfast had a good variety, including hot food and fresh fruit. Staff was polite and attentive. It is close to the colleges we were visiting.

Rooms are small. No larger rooms or ajoining rooms for larger families.

Breakfast was good - nice feature to have it included - especially offering eggs (hot food) in the assortment

After a very long and stressful drive, I was looking forward to decompressing with a glass of wine, but alcohol is not served on this property - just assumed it was so did not bring my own.

The hotel was quiet and very clean. The staff helped me with a booking issue that was completely my fault without issue. Staff at check in and check out were very friendly. Our room was large, the bed was comfortable, and the pool area was very clean. We live locally and came for a New Year's get away to use the pool. We will definitely return!

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