We thought that the breakfast was very good. Items not originally stocked were provided once available this was a complete breakfast with several items to choose from we were very pleased with the staff, each one was pleasant and helpful. The suite was spacious, clean and bright. We had plenty of space , the chairs were comfortable, the was good, firm and comfortable. Looking forward to our return visit this Friday.

Better instructions on how to navigate the tv guide channel. Found what we wanted to watch by a search of the channels.

The staff were very friendly, the room was very clean and spacious. The king bed and pillows were so comfy. Pleased to have a small refrigerator and microwave in the room. Nice to have a shower not a tub. The breakfast was good and had an extended time (most are done by 9:00, this was 10:30) and checkout was later than usual as well. We stay at a Comfort Inn when we travel, we have not been to this one before. So far it's a favorite, only topped by one in Des Moines because of their homemade breakfast buffet of scrambled eggs, sausage, bacon, biscuits & gravy, etc. Next time we need an overnight in the Carlisle, PA area, this will be where we stay!

The shower water pressure was a little weak, but not a deal breaker!

It was in a nice quiet location. Near pretty much anything you need. It was also nice and clean.

Some of the facilities needed updated or repaired. The main elevator for example needed new carpet. The room it self was fine. However there was a lot of unused space. The room had 2 beds but only one end table. Which was in the middle of the beds. There was also a lot of empty space between the tv and bathroom. Maybe a bench could have been used there. The pool was small. You get more than 6 people in it and it felt crowded. Also, the towels at the pool might as well have been face wash clothes, they were so small. But it was clean.

I have used this place often and it is my preferred stop on my way down south. The parking is spacious, the rooms large and clean. The breakfast, although simple, suits my needs and is well attended. I have yet to use the pool or gym but they are pleasant to look at. The staff has always been welcoming and will go out of their way to take care of you!

No complaints at all

The breakfast was great and the worker was personally helpful to all. I arrived late at night and the front desk staff came with me to my room to show me how to use the curtains. This is my third time at this Comfort Inn and it is consistently predictable in top knot h service and responsiveness. I appreciate the bedding being simple and all washable, but quite comfortable. I love the absence of tacky rugs on the floor the shower was easily accessible. Other Comfort Inns fail to thrill, but Shady Lane continues to give big to customer service.

Nothing

Really exceptional in every way. The staff is friendly and helpful. I don't know if this is family-run, but it definitely feels like it. All staff seem to take great pride in what they do from spotlessly clean rooms, to making sure we had everything we needed, like toothbrushes and the like. Comfy beds, etc, etc. Really awesome.

There was really no room for improvement in any way. Everything was perfect. I would want every hotel to operate like this one. They have every area perfected.

The room was clean and comfortable. The staff was very helpful and changed our room as he was able to meet our needs. He also a list of local restaurants with menus. We had to do laundry, and he was able to provide quarters to save us time and trouble. It was a pleasant room, and we felt safe.

can't think of anything.

We stay here often when visiting family, even though we could stay with family. This our favorite hotel because everything is perfect, every time, without exception. It is the best part of our trip. We got in the area early and callled for an early check-in, no problem, they had a room ready for us. The rooms are always clean and the beds are the absolute best. We'll surely be back again soon.

Breakfast was good but I like bacon! Won't stop me from coming though.

We were only there a short time, but the hotel lobby and our room was clean,the staff was friendly, and it's located right off I-81, and it's about 45 minutes from Hershey Park and Stadium. The price was also $90 less than staying in Hershey, which was a big selling point and free breakfast!

The only thing was that there was mold on the ceiling in the shower. It's not a big deal. But they definitely should look into getting more powerful fans for the bathrooms for that reason. Other than that, our stay was great!

I found the front desk agent very personable and helpful. I needed assistance with my cell phone and she figured it out for me. In addition, I needed help as a vending machine was not working. She helped me access water. I believe her name was Lexi. She helped me find an instructional video to get my phone up and running again. Very kind.

Water in the vending machine. Also the carpets and walls looked at little beat up and/or stained.