included breakfast was excellent with many choices, the location allowed easy access to mall shopping, many restaurants, Freeport beaches, and easy highway connections. The hotel location felt save and secure,

Other hotels in the area were more price competitive but the Hampton Inn is still my first choice - better facility and location,

Everything! Everyone was very friendly, polite & professional. Monique, Lydia & Cody were especially wonderful. We met Monique & Lydia on our trip last year & were so glad to get to see them again on this trip, & Cody was an absolutely delightful person as well. We definitely will look forward to seeing them on our trip next time. This is our favorite place to stay when we visit family here. Everything & everyone was great!!

Nothing! Everything was great!!

Hotel staff were friendly upon arrival. Along with explaining the rules and hours of breakfast. And also told us about nearby restaurants.

The only thing I don't like is there is no closer hotel near the beach. But it's not really the staff's fault. They have been nothing but courteous.

We always stay here when we visit family in the area. We love the staff here. They are always courteous & professional. The rooms are always comfortable & clean.

Staff is awesome, they are very welcoming. The hotel is pet friendly, and we travel with our pet. The location is good for our needs. Located 10 minutes from the beach.

The pillows leave a little to be desired. The pillows offer very little comfort and support. A little heartier pillow would be fantastic. Otherwise no complaints.

nice hotel, customer service was great. comfortable bed and nice large suite.

carpet on 2nd floor as we exited the elevator were very dirty and stained. as wall as entire hallway to our room. parking was tight as some guest took up to 4 spaces to park their truck with their boat attached. Sheer curtains in room had marker markings on them.

Well maintained, comfortable and clean. Friendly staff.

No towels at the pool. No flavored coffee creamer. No eggs or bacon at breakfast. Dog was in a nearby room and it barked until 2 am

Breakfast was great! The front desk representative, Nick, took great care of us at check in and check out and made the additional accommodations we requested work for us immediately. We would definitely stay there again.

Nice pillows, beds were springy and slightly uncomfortable. I sleep on a tempurpedic at home though, so it's hard to compete with that. Overall the comfort level was about what I anticipated.

Breakfast was ok. It was a 10 minute drive to Surfside where the rest of my family was staying at a beach house.

All handicap parking was taken on Saturday evening, my father had to walk further than needed.

Room was nice and comfortable. Convenient location to beach and places to dine. Had a pleasant stay. Breakfast was delicious

The temperature in room would get comfortable then ac would turn off. Room would get warm and ac would eventually turn back on. This made it difficult for me to sleep at night.