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8.2

649 reviews

Holiday Inn Express Hotel & Suites Dallas West by IHG

Holiday Inn Express Hotel & Suites Dallas West by IHG

4321 Communications Drive, Dallas, 75211, Texas, United States

Choose dates to view prices

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Holiday Inn Express Hotel & Suites Dallas West by IHG

Holiday Inn Express Hotel & Suites Dallas West by IHG, is a cheerful 2-star option in Dallas, Texas. Located at 4321 Communications Drive, it sits about 5.2mi from the city center. Breakfast is offered, and the property has 649 reviews with rates starting from $98.

Free on-site parking, complimentary Wi-Fi, and a free business center set the stage for productive stays. An indoor swimming pool and a fitness center keep things active, while a 24-hour front desk, non-smoking rooms, an elevator, air conditioning, free toiletries, and a bathtub add everyday convenience. Meeting and banquet facilities are available for an extra charge.

With 649 reviews, this Dallas West option signals practical, value-driven comfort. The combination of breakfast, useful amenities, and a location about 5.2mi from the city center makes this choice traveler-friendly for exploring the area.

Travelers seeking practical comfort in Dallas will find a welcoming base here. An indoor pool offers year-round swimming, and a well-equipped fitness center helps stay active on the road. Free on-site parking and complimentary Wi-Fi support smooth stays, while a 24-hour front desk is ready to help with plans and requests.

Inside, spaces are designed for convenience with non-smoking rooms, air conditioning, a bathtub, and free toiletries that keep daily routines simple. The layout and amenities are crafted to support productive stays or relaxing breaks between adventures.

Meeting and banquet facilities are available for an extra charge, adding versatility for business events or celebrations. A range of room configurations includes Deluxe, Queen; Deluxe, King; Deluxe, 2 Queen; Standard, Queen; Suite, Queen; Suite, King; Run Of House. Cash is not accepted, with Discover, American Express, Visa, and Mastercard accepted.

Closest airports

Dallas Love Field

6.2mi

Dallas/Fort Worth International Airport

12.3mi

Fort Worth Meacham International Airport

27.4mi

Most popular amenities

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Rooms

Show 2 photos

Standard, King Size

2 Queen Size Beds

1 King Size Bed

250 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

+

More details

Room features cable TV and a work desk. A microwave, fridge and coffee-making facilities are also included.

King Suite in Holiday Inn Express Hotel & Suites Dallas West by IHG

Show 3 photos

Suite, King Size

1 Sofa Bed

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Minibar

x4

+

x3

More details

Suite King Bed Non Smoking

Queen Suite with Two Queen Beds in Holiday Inn Express Hotel & Suites Dallas West by IHG

Show 2 photos

Suite, 2 Queen Size Beds

2 Queen Size Beds

375 sqft

Private Bathroom

Bathtub

Microwave

Minibar

x6

+

x5

More details

Standard Room with Two Queen Beds in Holiday Inn Express Hotel & Suites Dallas West by IHG

Show 2 photos

Standard, 2 Queen Size Beds

2 Queen Size Beds

250 sqft

Private Bathroom

Bathtub

Microwave

Coffee machine

x4

+

x3

More details

Room Selected at Check-In in Holiday Inn Express Hotel & Suites Dallas West

Show 2 photos

King/2 Queen Room

2 Queen Size Beds

1 King Size Bed

Private Bathroom

Bathtub

Microwave

Flat-screen TV

+

More details

Deluxe King or Queen Room in Holiday Inn Express Hotel & Suites Dallas West

Deluxe, King/2 Queen

1 King Size Bed

2 Queen Size Beds

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

+

More details

Deluxe, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Deluxe Queen Bed

Deluxe, 2 Queen Size Beds

2 Queen Size Beds

x4

+

x3

More details

Deluxe Two Queen Beds

Standard, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Queen Bed Non Smoking

Deluxe, King Size

1 King Size Bed

x4

+

x3

More details

Deluxe King Bed

Suite, Queen Size

1 Queen Size Bed

x8

+

x5

More details

Suite Queen Size Bed

Standard, King Size, Accessible

1 King Size Bed

+

More details

Guest reviews

8.2

649 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Urbien

8.2

July 2025

Overall, the hotel seemed reasonably clean during our stay. There were a few minor areas that could use some extra attention, but nothing too concerning. I appreciated the effort the staff put into keeping the place tidy. Perhaps a slightly more detailed cleaning routine in certain spots would be beneficial. I would still consider staying here again in the future.

I had requested a crib for my one-year-old son prior to our arrival. Unfortunately, the crib was not in our room when we checked in, which was a bit disappointing. I politely brought it to the attention of the staff, but there is no crib in the entire time we stayed here. Hopefully, they can improve on this aspect for future guests. I appreciate the effort they put into breakfast; it was quite tasty. However, I noticed that the choices were a bit restricted compared to other places. It would be wonderful if they could broaden the menu with more options. Perhaps adding a few more hot dishes would be a great improvement. Overall, though, I still enjoyed the breakfast.

🇺🇸

Kb

10

June 2025

The hotel looked new on the inside. It was clean and it smelled great. The staff was super friendly and accommodating to all guests. There are tons of stores and restaurants within walking distance. The location is very convenient. I stayed there for 3 days for a conference and I already told them I'd be back next year.

I didn't like my turkey sausage in water? Not sure how they cooked it, but it lacked flavor. The breakfast itself was good, and I enjoyed the coffee.

🇺🇸

Michelle

10

July 2025

Absolutely loved our stay here! Came to Dallas for a concert and didn’t want to stay downtown so we chose this location and it was the best decision I made. So many food options close by and with a Walmart practically next door for last minute shopping. Front desk was very nice both at check in and check out and the breakfast was great!! We’ll be back in two months for another concert and for every trip in the future!! I highly recommend!!

🇲🇽

Jimmy

9.1

April 2025

The breakfast is so good, but they could have more options daily, for example one day scramble eggs, other day omelett, other day chilaquiles, and so on. But in general the breakfast is good, healthy and enogh.

I guess the only think that may could be better are the hours to have breakfast availability increase one hour (10:30 instead 9:30). But in general just this thing is the one that maybe could be better.

🇺🇸

Diaz

9.1

August 2025

We were so busy and tired that we didn't get to experience the breakfast. But it certainly smelled good. It was very nice and clean. We all brought our essentials but I like that the bathroom was stocked just in case. The ice machine was also amazing.

This has nothing to do with the staff. Most likely their system but I haven't gotten back my $50 deposit and were going on a month from out trip.

🇺🇸

Corralejo

10

May 2024

It was a great location, you literally have everything you can possibly need around the hotel by just walking. The Hotel itself was ALWAYS very clean, clean pool, clean lobby, clean elevators, it was just overall perfectly taken care of. I was surprised how they always had free snacks throughout the day in the lobby, how friendly staff were, and the pool was very clean, a little too small tho.

I didn’t like the dining room but I hope it gets remodeled. It mentions it has a good gym and it doesn’t its a very reduced space and only 4 machines.

🇺🇸

Tasha

8.2

December 2023

The breakfast was good and area was good ; can't wait to see what the area you all is remodeling looks like when finished ,when I come back there . Also add grits to the menu : regular and cheese

The pool area , needs some kind of water heating devise also the area needs heat in the room ,not much but atleast keep the pool area at 75° room temperature durning the cold days only so the guests will be able to enjoy the pool and during the summer pool room cool at 73° pool water cold then , it will bring more business and keep alot more business , having your rooms running out , filled up ....!!!

🇺🇸

Theresa

9.1

December 2024

staff very nice. I requested a room with two beds but they only had king left so I appreciated the discounted rate to make up for the inconvenience. bed was very comfortable, not a bad drive to downtown and nice to have free parking and free breakfast included opposed to staying downtown and paying much higher rate plus having to pay for parking and breakfast

no waffles. I haven't stayed at a hotel in a very long time that didn't have a waffle maker

🇺🇸

Kurt

10

January 2025

Very secure hotel with a fenced and well lit parking lot. Carefully prepared hot and cold breakfast options overseen by Jose an excellent host. Every hotel staff member I have met at this pleasant location has been very helpful and friendly. The beds are comfortable. The interior of the hotel looks and smells like new. We enjoy staying at this well run conveniently located hotel.

🇺🇸

Kimbra

10

July 2025

Easy to get to and staff was welcoming.

A few things with our room. 1) Walls in bathroom were dirty. Looked like makeup stains. 2) Something really nasty was on the wall by the bed. We used a cloth to knock it down. It looks like a giant chunk of hair and dirt mixed. 3) The bathtub wouldn’t drain so we all stood in each other’s water to shower. Nasty.

Points of Interest Around Holiday Inn Express Hotel & Suites Dallas West by IHG

Attractions

Dallas Zoo

4.9mi

Reunion Tower

5.1mi

Sixth Floor Museum at Dealey Plaza

5.1mi

Dealey Plaza

5.2mi

John F. Kennedy Memorial Plaza

5.3mi

Perot Museum of Nature and Science

5.4mi

Pioneer Plaza

5.5mi

Nasher Sculpture Center

5.7mi

Dallas Arts District

5.9mi

George W. Bush Presidential Library and Museum

8.6mi

AT&T Stadium (Cowboys Stadium)

11.6mi

SEA LIFE® Aquarium Dallas

16.2mi

LEGOLAND® Discovery Center Dallas Fort Worth

16.4mi

Fort Worth Stockyards National Historic District

26.3mi

Billy Bob's Texas

26.4mi

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Holiday Inn Express Hotel & Suites Dallas West by IHG

Free parking

Business center

Indoor swimming pool

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Stay rules - Holiday Inn Express Hotel & Suites Dallas West by IHG

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Express Hotel & Suites Dallas West by IHG

Is vehicle parking offered by Holiday Inn Express Hotel & Suites Dallas West by IHG?

Yes, parking is available at the Holiday Inn Express Hotel & Suites Dallas West. It is a convenient amenity that is both free and located on-site, making it easily accessible for guests. Plus, with public parking available, guests can rest assured that there is ample space for their vehicles without the need for reservations.

What are the rates at Holiday Inn Express Hotel & Suites Dallas West by IHG?

Accommodations at Holiday Inn Express Hotel & Suites Dallas West by IHG can start from $98. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

What types of rooms does Holiday Inn Express Hotel & Suites Dallas West by IHG offer?

Holiday Inn Express Hotel & Suites Dallas West offers a variety of rooms including Queen Rooms with Two Queen Beds, Deluxe King or Queen Rooms, Room Selected at Check-In, King Suites, King Rooms, and Queen Suites. Rooms accommodate from 2 to 6 adults and 1 to 4 children, with bed configurations consisting of Queen, King, and Sofa Beds. Smoking is not allowed in any of the rooms.

What are the main attractions at Holiday Inn Express Hotel & Suites Dallas West by IHG?

Guests at the Holiday Inn Express Hotel & Suites Dallas West can enjoy their time at the indoor swimming pool, which is available all year round. This pool is exclusively for adults, offering a relaxing and serene environment for a leisurely swim. Additionally, guests can make use of the fitness center to stay active or unwind after a day of exploring the city. With a range of amenities such as free toiletries, comfortable non-smoking rooms, and a business center, guests have everything they need for a comfortable and enjoyable stay.

Is there a swimming pool at Holiday Inn Express Hotel & Suites Dallas West by IHG?

The hotel has an indoor pool available year-round. It is designated for adults only.

Are both cash and credit cards valid payment options at Holiday Inn Express Hotel & Suites Dallas West by IHG?

No, cash is not a valid payment option at Holiday Inn Express Hotel & Suites Dallas West. Accepted payment methods include American Express, Discover, Mastercard, and Visa.