670 reviews
From
$984321 Communications Drive, Dallas, 75211, Texas, United States
670 reviews
1/35
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel, is a cheerful 2-star option in Dallas, Texas. Located at 4321 Communications Drive, it sits about 5.3mi from the city center. Breakfast is offered, and the property has 670 reviews with rates starting from $98.
Free on-site parking, complimentary Wi-Fi, and a free business center set the stage for productive stays. An indoor swimming pool and a fitness center keep things active, while a 24-hour front desk, non-smoking rooms, an elevator, air conditioning, free toiletries, and a bathtub add everyday convenience. Meeting and banquet facilities are available for an extra charge.
With 670 reviews, this Dallas West option signals practical, value-driven comfort. The combination of breakfast, useful amenities, and a location about 5.3mi from the city center makes this choice traveler-friendly for exploring the area.
Travelers seeking practical comfort in Dallas will find a welcoming base here. An indoor pool offers year-round swimming, and a well-equipped fitness center helps stay active on the road. Free on-site parking and complimentary Wi-Fi support smooth stays, while a 24-hour front desk is ready to help with plans and requests.
Inside, spaces are designed for convenience with non-smoking rooms, air conditioning, a bathtub, and free toiletries that keep daily routines simple. The layout and amenities are crafted to support productive stays or relaxing breaks between adventures.
Meeting and banquet facilities are available for an extra charge, adding versatility for business events or celebrations. A range of room configurations includes Deluxe, Queen; Deluxe, King; Deluxe, 2 Queen; Standard, Queen; Suite, Queen; Suite, King; Run Of House. Cash is not accepted, with Discover, American Express, Visa, and Mastercard accepted.
Closest airports
Dallas Love Field
6.2miDallas/Fort Worth International Airport
12.3miFort Worth Meacham International Airport
27.4miFree parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Show 2 photos
Standard, King Size
2 Queen Size Beds
1 King Size Bed
250 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
+
More details
1 King Standard is 323 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Show 3 photos
Suite, King Size
1 King Size Bed
1 Sofa Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Minibar
x4
+
x3
More details
Suite King Bed Non Smoking
Show 2 photos
Suite, 2 Queen Size Beds
1 Sofa Bed
2 Queen Size Beds
375 sqft
Private Bathroom
Bathtub
Microwave
Minibar
x6
+
x5
More details
Show 2 photos
Standard, 2 Queen Size Beds
2 Queen Size Beds
250 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Show 2 photos
King/2 Queen Room
2 Queen Size Beds
1 King Size Bed
Private Bathroom
Bathtub
Microwave
Flat-screen TV
+
More details
Deluxe, King/2 Queen
1 King Size Bed
2 Queen Size Beds
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
+
More details
Deluxe, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Deluxe Queen Bed
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
x4
+
x3
More details
Deluxe Two Queen Beds
Standard, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Queen Bed Non Smoking
Deluxe, King Size
1 King Size Bed
x4
+
x3
More details
Deluxe King Bed
Suite, Queen Size
1 Queen Size Bed
x8
+
x5
More details
Suite Queen Size Bed
Standard, King Size, Accessible
1 King Size Bed
+
More details
8.2
670 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Jimmy
9.1
April 2025
The breakfast is so good, but they could have more options daily, for example one day scramble eggs, other day omelett, other day chilaquiles, and so on. But in general the breakfast is good, healthy and enogh.
I guess the only think that may could be better are the hours to have breakfast availability increase one hour (10:30 instead 9:30). But in general just this thing is the one that maybe could be better.
Corralejo
10
May 2024
It was a great location, you literally have everything you can possibly need around the hotel by just walking. The Hotel itself was ALWAYS very clean, clean pool, clean lobby, clean elevators, it was just overall perfectly taken care of. I was surprised how they always had free snacks throughout the day in the lobby, how friendly staff were, and the pool was very clean, a little too small tho.
I didn’t like the dining room but I hope it gets remodeled. It mentions it has a good gym and it doesn’t its a very reduced space and only 4 machines.
Tasha
8.2
December 2023
The breakfast was good and area was good ; can't wait to see what the area you all is remodeling looks like when finished ,when I come back there . Also add grits to the menu : regular and cheese
The pool area , needs some kind of water heating devise also the area needs heat in the room ,not much but atleast keep the pool area at 75° room temperature durning the cold days only so the guests will be able to enjoy the pool and during the summer pool room cool at 73° pool water cold then , it will bring more business and keep alot more business , having your rooms running out , filled up ....!!!
Theresa
9.1
December 2024
staff very nice. I requested a room with two beds but they only had king left so I appreciated the discounted rate to make up for the inconvenience. bed was very comfortable, not a bad drive to downtown and nice to have free parking and free breakfast included opposed to staying downtown and paying much higher rate plus having to pay for parking and breakfast
no waffles. I haven't stayed at a hotel in a very long time that didn't have a waffle maker
Kurt
10
January 2025
Very secure hotel with a fenced and well lit parking lot. Carefully prepared hot and cold breakfast options overseen by Jose an excellent host. Every hotel staff member I have met at this pleasant location has been very helpful and friendly. The beds are comfortable. The interior of the hotel looks and smells like new. We enjoy staying at this well run conveniently located hotel.
Rory
9.1
April 2022
Decent hotel, good facilities nearby with Walmart, Ross, tons of fast food. 15 mins from downtown. Quiet area just of interstate. Would stay again
Kurt
10
July 2024
This property is well managed, every staff member I have encountered has treated me with the utmost courtesy exceeding my expectations. We enjoy staying at this convenient location due to its location, courteous staff, and exceptional security. As a major bonus, the breakfast is handled in a very efficient manner serving food that is presented and prepared with care.
Sarah
8.2
May 2023
We stayed here twice, on the way out and again coming back home. We appreciated how kind and helpful the staff was, and it was clean. The bed was comfortable enough (I’m 7 months pregnant), so that was a bonus. It seemed to be nearby to where long haul truckers like to sleep, so I felt like our car was a bit safer because of that. There were some people begging right across the street and right off the interstate turn off, but not right at the hotel.
Though nice, the facility could definitely use some updates. The toilet required me to hold down the lever to get the toilet to flush, and both of our rooms had black marks along the mirror frame in the bathrooms. The shower didn’t have any non-skid lining, which was a little scary sliding around (again… 7 months pregnant). The breakfast here had the least offered, not much variety, but it wasn’t terrible. There were small things that were broken, but mostly just cosmetic stuff, like a grommet on the shower curtain and a missing cover for the screw on the toilet seat. Just minor things that took away from how nice the hotel could be, but the important things were enough to bring us back.
Rhonda
10
March 2024
We loved everything from check in to breakfast to the staff being nice to check out! even tho they are going through renovation, everyone was courtesy and nice! Will defensively be back to this location
Maybe need to add a few more washers and dryers, other then that there is NO complaint at all! Everything was above and beyond my expectation! We will most defensively be back to this location and this Hotel.
Mandylu85
10
May 2023
The property from the outside to the inside. The beds are very comfortable, I over slept.
I didn't like that I got to the property to check in to be informed that they couldn't accept my CashApp Card, I was just there the previous week and I had no issue. I asked the young lady when did that change as I informed her that I didn't have an issue and she said the new CEO said they aren't allowed to accept CashApp or Chime. Never had an issue with any location about my CashApp Card until this day. CashApp and Chime deduct the money quicker than a regular bank does so you know your getting your money right there.
Attractions
Dallas Zoo
4.9miReunion Tower
5.1miSixth Floor Museum at Dealey Plaza
5.1miDealey Plaza
5.2miJohn F. Kennedy Memorial Plaza
5.3miPerot Museum of Nature and Science
5.4miPioneer Plaza
5.5miNasher Sculpture Center
5.7miDallas Arts District
5.9miGeorge W. Bush Presidential Library and Museum
8.6miAT&T Stadium (Cowboys Stadium)
11.6miSEA LIFE® Aquarium Dallas
16.2miLEGOLAND® Discovery Center Dallas Fort Worth
16.4miFort Worth Stockyards National Historic District
26.3miBilly Bob's Texas
26.4miAttractions
Dallas Zoo
4.9miReunion Tower
5.1miSixth Floor Museum at Dealey Plaza
5.1miDealey Plaza
5.2miJohn F. Kennedy Memorial Plaza
5.3miPerot Museum of Nature and Science
5.4miPioneer Plaza
5.5miNasher Sculpture Center
5.7miDallas Arts District
5.9miGeorge W. Bush Presidential Library and Museum
8.6miAT&T Stadium (Cowboys Stadium)
11.6miSEA LIFE® Aquarium Dallas
16.2miLEGOLAND® Discovery Center Dallas Fort Worth
16.4miFort Worth Stockyards National Historic District
26.3miBilly Bob's Texas
26.4miAirports
Dallas Love Field
6.2miDallas/Fort Worth International Airport
12.3miFort Worth Meacham International Airport
27.4miLocation
Age restrictions
Availability
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Bedroom
Alarm clock
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Food & Drink
Minibar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Microwave
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness center
Indoor swimming pool
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
American Express,
Visa,
Mastercard
This property does not accept cash.
Is vehicle parking offered by Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel?
Yes, parking is available at the Holiday Inn Express Hotel & Suites Dallas West. It is a convenient amenity that is both free and located on-site, making it easily accessible for guests. Plus, with public parking available, guests can rest assured that there is ample space for their vehicles without the need for reservations.
What are the rates at Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel?
Accommodations at Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel can start from $98. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel offer?
Holiday Inn Express Hotel & Suites Dallas West offers a variety of rooms including Queen Rooms with Two Queen Beds, Deluxe King or Queen Rooms, Room Selected at Check-In, King Suites, King Rooms, and Queen Suites. Rooms accommodate from 2 to 6 adults and 1 to 4 children, with bed configurations consisting of Queen, King, and Sofa Beds. Smoking is not allowed in any of the rooms.
What are the main attractions at Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel?
Guests at the Holiday Inn Express Hotel & Suites Dallas West can enjoy their time at the indoor swimming pool, which is available all year round. This pool is exclusively for adults, offering a relaxing and serene environment for a leisurely swim. Additionally, guests can make use of the fitness center to stay active or unwind after a day of exploring the city. With a range of amenities such as free toiletries, comfortable non-smoking rooms, and a business center, guests have everything they need for a comfortable and enjoyable stay.
Is there a swimming pool at Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel?
The hotel has an indoor pool available year-round. It is designated for adults only.
Are both cash and credit cards valid payment options at Holiday Inn Express Hotel & Suites Dallas West, an IHG Hotel?
No, cash is not a valid payment option at Holiday Inn Express Hotel & Suites Dallas West. Accepted payment methods include American Express, Discover, Mastercard, and Visa.
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