649 reviews
From
$984321 Communications Drive, Dallas, 75211, Texas, United States
649 reviews
1/35
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Holiday Inn Express Hotel & Suites Dallas West by IHG, is a cheerful 2-star option in Dallas, Texas. Located at 4321 Communications Drive, it sits about 5.2mi from the city center. Breakfast is offered, and the property has 649 reviews with rates starting from $98.
Free on-site parking, complimentary Wi-Fi, and a free business center set the stage for productive stays. An indoor swimming pool and a fitness center keep things active, while a 24-hour front desk, non-smoking rooms, an elevator, air conditioning, free toiletries, and a bathtub add everyday convenience. Meeting and banquet facilities are available for an extra charge.
With 649 reviews, this Dallas West option signals practical, value-driven comfort. The combination of breakfast, useful amenities, and a location about 5.2mi from the city center makes this choice traveler-friendly for exploring the area.
Travelers seeking practical comfort in Dallas will find a welcoming base here. An indoor pool offers year-round swimming, and a well-equipped fitness center helps stay active on the road. Free on-site parking and complimentary Wi-Fi support smooth stays, while a 24-hour front desk is ready to help with plans and requests.
Inside, spaces are designed for convenience with non-smoking rooms, air conditioning, a bathtub, and free toiletries that keep daily routines simple. The layout and amenities are crafted to support productive stays or relaxing breaks between adventures.
Meeting and banquet facilities are available for an extra charge, adding versatility for business events or celebrations. A range of room configurations includes Deluxe, Queen; Deluxe, King; Deluxe, 2 Queen; Standard, Queen; Suite, Queen; Suite, King; Run Of House. Cash is not accepted, with Discover, American Express, Visa, and Mastercard accepted.
Closest airports
Dallas Love Field
6.2miDallas/Fort Worth International Airport
12.3miFort Worth Meacham International Airport
27.4miFree parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Show 2 photos
Standard, King Size
2 Queen Size Beds
1 King Size Bed
250 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
+
More details
Room features cable TV and a work desk. A microwave, fridge and coffee-making facilities are also included.
Show 3 photos
Suite, King Size
1 Sofa Bed
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Minibar
x4
+
x3
More details
Suite King Bed Non Smoking
Show 2 photos
Suite, 2 Queen Size Beds
2 Queen Size Beds
375 sqft
Private Bathroom
Bathtub
Microwave
Minibar
x6
+
x5
More details
Show 2 photos
Standard, 2 Queen Size Beds
2 Queen Size Beds
250 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
+
x3
More details
Show 2 photos
King/2 Queen Room
2 Queen Size Beds
1 King Size Bed
Private Bathroom
Bathtub
Microwave
Flat-screen TV
+
More details
Deluxe, King/2 Queen
1 King Size Bed
2 Queen Size Beds
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
+
More details
Deluxe, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Deluxe Queen Bed
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
x4
+
x3
More details
Deluxe Two Queen Beds
Standard, Queen Size
1 Queen Size Bed
x4
+
x3
More details
Queen Bed Non Smoking
Deluxe, King Size
1 King Size Bed
x4
+
x3
More details
Deluxe King Bed
Suite, Queen Size
1 Queen Size Bed
x8
+
x5
More details
Suite Queen Size Bed
Standard, King Size, Accessible
1 King Size Bed
+
More details
8.2
649 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Urbien
8.2
July 2025
Overall, the hotel seemed reasonably clean during our stay. There were a few minor areas that could use some extra attention, but nothing too concerning. I appreciated the effort the staff put into keeping the place tidy. Perhaps a slightly more detailed cleaning routine in certain spots would be beneficial. I would still consider staying here again in the future.
I had requested a crib for my one-year-old son prior to our arrival. Unfortunately, the crib was not in our room when we checked in, which was a bit disappointing. I politely brought it to the attention of the staff, but there is no crib in the entire time we stayed here. Hopefully, they can improve on this aspect for future guests. I appreciate the effort they put into breakfast; it was quite tasty. However, I noticed that the choices were a bit restricted compared to other places. It would be wonderful if they could broaden the menu with more options. Perhaps adding a few more hot dishes would be a great improvement. Overall, though, I still enjoyed the breakfast.
Kb
10
June 2025
The hotel looked new on the inside. It was clean and it smelled great. The staff was super friendly and accommodating to all guests. There are tons of stores and restaurants within walking distance. The location is very convenient. I stayed there for 3 days for a conference and I already told them I'd be back next year.
I didn't like my turkey sausage in water? Not sure how they cooked it, but it lacked flavor. The breakfast itself was good, and I enjoyed the coffee.
Michelle
10
July 2025
Absolutely loved our stay here! Came to Dallas for a concert and didn’t want to stay downtown so we chose this location and it was the best decision I made. So many food options close by and with a Walmart practically next door for last minute shopping. Front desk was very nice both at check in and check out and the breakfast was great!! We’ll be back in two months for another concert and for every trip in the future!! I highly recommend!!
Jimmy
9.1
April 2025
The breakfast is so good, but they could have more options daily, for example one day scramble eggs, other day omelett, other day chilaquiles, and so on. But in general the breakfast is good, healthy and enogh.
I guess the only think that may could be better are the hours to have breakfast availability increase one hour (10:30 instead 9:30). But in general just this thing is the one that maybe could be better.
Diaz
9.1
August 2025
We were so busy and tired that we didn't get to experience the breakfast. But it certainly smelled good. It was very nice and clean. We all brought our essentials but I like that the bathroom was stocked just in case. The ice machine was also amazing.
This has nothing to do with the staff. Most likely their system but I haven't gotten back my $50 deposit and were going on a month from out trip.
Corralejo
10
May 2024
It was a great location, you literally have everything you can possibly need around the hotel by just walking. The Hotel itself was ALWAYS very clean, clean pool, clean lobby, clean elevators, it was just overall perfectly taken care of. I was surprised how they always had free snacks throughout the day in the lobby, how friendly staff were, and the pool was very clean, a little too small tho.
I didn’t like the dining room but I hope it gets remodeled. It mentions it has a good gym and it doesn’t its a very reduced space and only 4 machines.
Tasha
8.2
December 2023
The breakfast was good and area was good ; can't wait to see what the area you all is remodeling looks like when finished ,when I come back there . Also add grits to the menu : regular and cheese
The pool area , needs some kind of water heating devise also the area needs heat in the room ,not much but atleast keep the pool area at 75° room temperature durning the cold days only so the guests will be able to enjoy the pool and during the summer pool room cool at 73° pool water cold then , it will bring more business and keep alot more business , having your rooms running out , filled up ....!!!
Theresa
9.1
December 2024
staff very nice. I requested a room with two beds but they only had king left so I appreciated the discounted rate to make up for the inconvenience. bed was very comfortable, not a bad drive to downtown and nice to have free parking and free breakfast included opposed to staying downtown and paying much higher rate plus having to pay for parking and breakfast
no waffles. I haven't stayed at a hotel in a very long time that didn't have a waffle maker
Kurt
10
January 2025
Very secure hotel with a fenced and well lit parking lot. Carefully prepared hot and cold breakfast options overseen by Jose an excellent host. Every hotel staff member I have met at this pleasant location has been very helpful and friendly. The beds are comfortable. The interior of the hotel looks and smells like new. We enjoy staying at this well run conveniently located hotel.
Kimbra
10
July 2025
Easy to get to and staff was welcoming.
A few things with our room. 1) Walls in bathroom were dirty. Looked like makeup stains. 2) Something really nasty was on the wall by the bed. We used a cloth to knock it down. It looks like a giant chunk of hair and dirt mixed. 3) The bathtub wouldn’t drain so we all stood in each other’s water to shower. Nasty.
Attractions
Dallas Zoo
4.9miReunion Tower
5.1miSixth Floor Museum at Dealey Plaza
5.1miDealey Plaza
5.2miJohn F. Kennedy Memorial Plaza
5.3miPerot Museum of Nature and Science
5.4miPioneer Plaza
5.5miNasher Sculpture Center
5.7miDallas Arts District
5.9miGeorge W. Bush Presidential Library and Museum
8.6miAT&T Stadium (Cowboys Stadium)
11.6miSEA LIFE® Aquarium Dallas
16.2miLEGOLAND® Discovery Center Dallas Fort Worth
16.4miFort Worth Stockyards National Historic District
26.3miBilly Bob's Texas
26.4miAttractions
Dallas Zoo
4.9miReunion Tower
5.1miSixth Floor Museum at Dealey Plaza
5.1miDealey Plaza
5.2miJohn F. Kennedy Memorial Plaza
5.3miPerot Museum of Nature and Science
5.4miPioneer Plaza
5.5miNasher Sculpture Center
5.7miDallas Arts District
5.9miGeorge W. Bush Presidential Library and Museum
8.6miAT&T Stadium (Cowboys Stadium)
11.6miSEA LIFE® Aquarium Dallas
16.2miLEGOLAND® Discovery Center Dallas Fort Worth
16.4miFort Worth Stockyards National Historic District
26.3miBilly Bob's Texas
26.4miAirports
Dallas Love Field
6.2miDallas/Fort Worth International Airport
12.3miFort Worth Meacham International Airport
27.4miLocation
Age restrictions
Availability
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Bedroom
Alarm clock
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Food & Drink
Minibar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness center
Indoor swimming pool
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Discover,
Visa,
Mastercard,
American Express
This property does not accept cash.
Is vehicle parking offered by Holiday Inn Express Hotel & Suites Dallas West by IHG?
Yes, parking is available at the Holiday Inn Express Hotel & Suites Dallas West. It is a convenient amenity that is both free and located on-site, making it easily accessible for guests. Plus, with public parking available, guests can rest assured that there is ample space for their vehicles without the need for reservations.
What are the rates at Holiday Inn Express Hotel & Suites Dallas West by IHG?
Accommodations at Holiday Inn Express Hotel & Suites Dallas West by IHG can start from $98. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What types of rooms does Holiday Inn Express Hotel & Suites Dallas West by IHG offer?
Holiday Inn Express Hotel & Suites Dallas West offers a variety of rooms including Queen Rooms with Two Queen Beds, Deluxe King or Queen Rooms, Room Selected at Check-In, King Suites, King Rooms, and Queen Suites. Rooms accommodate from 2 to 6 adults and 1 to 4 children, with bed configurations consisting of Queen, King, and Sofa Beds. Smoking is not allowed in any of the rooms.
What are the main attractions at Holiday Inn Express Hotel & Suites Dallas West by IHG?
Guests at the Holiday Inn Express Hotel & Suites Dallas West can enjoy their time at the indoor swimming pool, which is available all year round. This pool is exclusively for adults, offering a relaxing and serene environment for a leisurely swim. Additionally, guests can make use of the fitness center to stay active or unwind after a day of exploring the city. With a range of amenities such as free toiletries, comfortable non-smoking rooms, and a business center, guests have everything they need for a comfortable and enjoyable stay.
Is there a swimming pool at Holiday Inn Express Hotel & Suites Dallas West by IHG?
The hotel has an indoor pool available year-round. It is designated for adults only.
Are both cash and credit cards valid payment options at Holiday Inn Express Hotel & Suites Dallas West by IHG?
No, cash is not a valid payment option at Holiday Inn Express Hotel & Suites Dallas West. Accepted payment methods include American Express, Discover, Mastercard, and Visa.
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