It was so close to the cruise port, main road of attractions, and we could park our car during our cruise!

Good location. We only spent a night there and the room was very good. Comfortable beds, clean bathroom. Elevator wasn’t working when we were there but it was no big deal getting to the second floor

Only one staff member when we arrived. I imagine it can get frustrating to wait when many people need something from the front desk… Also, when I went to purchase Tylenol from the front desk at 3am in the morning coz my friend had a headache, they only took cash. It was a bit inconvenient. But good thing my friend had cash available

The location was excellent. It was within walking distance of the beach (about 10 minutes or so). The service was excellent, Elizabeth was the receptionist when we checked in and was helpful in informing us that they offered free parking for those going on a cruise! We hadn't known that when we booked it initially but we took advantage of the offer and returned 5 days later to get our car. It was safe, albeit a bit dusty (can't be helped!) They were even nice enough to offer us breakfast on our return though we didn't partake. We would book again considering how close their location was to our cruise port and how exceptional the service was! The only downside I have, which is less of a downside and just an observation, is how small the location is, and how small the breakfast area was, but that doesn't mean it's lacking. Though the elevator was indeed very small.

The hotel was clean, quiet, welcoming and easy to find. It’s just a few steps from Stewart Beach (which is normally the best place to get the beach experience in Galveston as most of the Seawall has limited areas of sand). If you want to get a good view of the ocean, you’ll only find it on one side of the building in the upper third (maybe second) floors so make sure to ask for those rooms. Personally, I didn’t care which way I was facing because I was looking forward to sleep! Which I did. Amazingly so! The beds in my particular room were fantastic. Legit. I would brought them home with me! Honestly, what is it about hotel room beds that make my own mattress pale? Anyway! My room was cleeeeean! Bathroom was huge and the hallway was quiet. There’s a mini fridge, a microwave and a single cup coffee pot in the room. Enough charging points to charge a family of fours devices and four pillows on each of the beds. (I had to queens) I can’t think of any…. Oh! The breakfast! It was the common hotel breakfast. They had some eggs and sausage, toast, bagels, cereals, muffins and a Texas shaped waffle maker. Is the waffle maker the shape of each state the BW is in or is that just a Texas thing? Curious minds need to know! Breakfast is good for a quick pick me up before heading out. It’s not a banquet and it’s not meant to be. The staff work hard enough as is than to provide a five star restaurant option in the lobby! So don’t expect fancy, but it was just enough to get us back on the road and heading to our next stop. All in all - great stay. If I ever come back to Galveston, I’ll look up availability for sure!

Nothing of note during my stay.

Breakfast=very good. Location=very near to cruise.

I love with multiple nights stay and they still came in and refreshed the room without requesting. Greeted with conversation and smile at breakfast was very refreshing. All the staff were very friendly. There was not a time that someone didn't greet us and when we returned from the night we were greeted with welcome back and hope you have a restful night. We will definitely stay again. I work in customer service and this is definitely the extreme service that we are constantly trained.

Parking in the back of the building was a little creepy. Lighting in the back of the building could be a little better.

Was very satisfied with the rooms, even though I thought I paid for balcony and ocean view. We took what was available and no problems. Again I was very satisfied with my stay.

The vending machine was out of order and wanted water but the front desk associates gave out free water at the deal. Again a plus.

Room was fine, and breakfast better than expected.

No handicapped parking spaces were available although the hotel listing says they have them and they do have a few. I got there at the designated check-in time and all handicapped parking spaces were already taken. There were so many cars in the full parking lot that I was told I might need to park somewhere else and take an Uber back to the hotel after I returned from the evening event I had come down to attend. Not what I wanted to do on a cold and rainy night. Eventually I was allowed to park in an area that was close to the entry but not in the entry drive.

After we complained because of a dog barking and very loud neighbours (no Pets allowed) we got a suite because there was no other room left. This dog was declared as a service dog...... but they are usually trained and do not bark.... Never the less, the manager solved this problem and the Hotel was good. The breakfast was good even when the sign in the lobby said it is a grab and go, it was a full hot breakfast with everything but fruits....

Everything, staff was friendly and helpful, and breakfast was great. The room was clean and smelled fresh from the moment you walk in to the time you checked out. They treat you like they've known you forever can't say enough about it, and we will be returning to Galveston. I will definitely be staying here .. I almost forgot the swimming pool is beautiful and so well maintained.

Liked everything.