Location

You booked us for a handicapped room so we had to change rooms as neither of us is handicapped. New room phone was broken, bathroom sink hardly drained. The breakfast buffet was a joke IMHO

The suite was big enough for me and my family , enough room for all of us to sleep and be comfortable. Coco and her staff were a warm welcome and made sure we were okay and if we needed anything if we asked. I appreciate the hospitality. Checking in and out were a breeze. Facility has Laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case we needed to grab emergency items or food or leisure. Overall the stay was great. I would come back to stay. 😉💛

Wish there was more hot breakfast options. Overall stay was great 👍🏽

Facilities were clean and the room was great. The staff were very helpful. The cleanliness of the areas like the ice machine and fitness area was great. Proximity to a lot of the places I wanted to go was a bonus

The area around the hotel was sketchy. The pool area being closed for part of the stay was not good and I believe the hot tub didn't work

It was decent.

If 5 people are in a room... Then 5 washcloths and towels should be provided... I should not have to go to the front desk to request them and then informed that they only give 2-3 per room... If those are the rules then don't advertise the room as accommodating 5 but only give supplies for 2-3 people.

Built-in Bluetooth speaker in the clocks tile in the Hallways carpet in rooms clean . Great shower and accessories will be back multiple times truly loved it.

The fact that I couldn't smoke in my room. Was a little irritant, and had to keep going outside in the rain and cold. The vending machine is only one by the front desk extremely expensive. Their are no vending machines on any floor. That one that is on the first floor doesn't take cash dollars only card .

It was nice. Enjoyed the pool and breakfast. Staff was very friendly and professional.

They didn't have many snacks to choose from. I saw at least 2 Lil roaches.

The location of the hotel is nearby my kids school & shopping center

A/C wasn’t working properly Outlets didn’t properly work…my charger either didn’t charge When I found one that diddid work after a while the charger would go cut off & my phone wasn’t fully charged

The night staff was wonderful very helpful and nice

We had to change rooms the very first night because they had roaches in the room we made the staff aware of the problem and they switched rooms

I really liked the cleanliness and security of the hotel. The beds are extremely comfortable as well.

One staff member was extremely rude!and didn’t even let me get my complete sentence out before rudely interrupting me with the answer no then hanging up. All I was trying to do was ask about using the vacuum. He could’ve simply said no ma’am the vacuums are only for our safe, would you like for me to send housekeeping ? Instead of No, No then hanging up.

The room was comfortable, and only slightly noisy due to the open atrium combined with the floor I was on. Kids being loud next door didn't help either, but it's a hotel and they are kids. Hard to hold that against La Quinta. Breakfast was the standard hotel fare, the coffee was good, and I love the waffle machine. The location was convenient for my event with plenty of free parking, it was a block off Westheimer on a quiet side street, and there were good restaurants in walking distance.

Nothing really, it was fine all things considered.