Location was great for what we came to do. The kitchen area was good, and the bed was comfortable. I heard no complaints about the sofa bed either. The kitchen did take up a lot of floorspace so the bathroom was a bit small. We had ground floor rooms so we had to leave the ac on to keep the musty smell away. Breakfast was good.

freshen up the rugs or whatever was musty in there. Check the bathroom fixtures for leaks and drainage issues and change the flat hook on back of door to an angled one so that things don't keep sliding off to floor. Most DANGEROUS thing was that over sized tv sitting near counter so close to the bed that we ran into a few times trying to get in/out of the side of the bed. Please figure out a better place to locate it. CASHLESS means no laundry without charging the $2.00 to your phone! OR BRING YOUR OWN QUARTERS!

The staff are always so friendly and helpful. The breakfast is very good and has a wide variety of foods to choose from. The rooms are fairly spacious and the beds are comfortable. We also like the proximity to DFW, about a 12 minute drive. Room rates are reasonably priced. We always stay at TownPlace Suites when traveling to Dallas because it is the best value that we've found. Not lowest price, but a solid good value for the product they provide.

The TV is on a stand that can only be viewed from the sofa/sleeper sofa, not the main bed. Obviously not a deal killer, but sometimes it is nice to lay in bed and watch TV.

We absolutely enjoyed the cleanliness of the rooms and the hotel in general. The WIFI worked fine for our needs. The staff was very nice and helpful. Breakfast was available daily and the quality was a standard continental breakfast.

Really nothing to complain about. The location, while some might think is out of the way for tourist locations, was perfect for the trade show we were attending at the Irving Convention Center. the breakfast could have used a bit more protein options.

I liked that my special request was honored and the clerk checked with me that it was fine upon check in. I liked that breakfast was served. And I liked that the room was clean and well stocked when I arrived.

I didn't like that my room door was faulty. It didn't lock right when closed. On another occasion I got locked out. I think the interior could use some updating, refreshing.

Overall TownePlace Suites is a clean, comfortable and convenient place to stay. It's about a 15 minute drive from DFW which was important to us as we had an early morning departure. The breakfast was varied and quite delicious. Although we didn't use the pool, it looked to be very well maintained. Staff were very friendly and provided recommendations for places to eat nearby. I recommend TownePlace Suites.

Nothing, we really like everything.

The staff were great. Very helpful and pleasant to deal with. We were stuck in town a couple days due to a storm and they allowed us to reserve an extra night and then cancel without penalty when we found out we were able to get a flight home. The location is ok. Fairly close to the airport and a couple of restaurants within walking distance. Breakfast wasn’t anything unusual but it was nice that it went a bit longer than many hotel breakfasts do.

How quiet it was. My vehicle battery died, so the next morning I asked the front desk could they help, which he replied he didn't have jumper cables but might know someone and a guy with a jump box came out and got my car going. Which he didn't have to do w/o an additional charge.

Everything was good.

Was not sure how the room service worked regarding clean towels needed the next day or room service for making up the bed or trash removed from room. Otherwise my stay was good. Would definitely stay again. Desk attendant on the morning of my check out on Sun., December 3, 2023 was very courteous, friendly, efficient and professional. Thank you.

Had my own food so didnt eat breakfast at the hotel

Nothing. After being on the road for a month and experiencing many hotels, this one was the best

We didn't have a chance to try the breakfast due to our schedule, but the rooms were very spacious and you definitely did not have the feeling being stuck in a box.

was not a huge fan of the pool, only because it was so small. when we went there were two other families in there a toltzl of about 10 people including us and it was so cramped and awkward.