The bed and pillows were nice. Lots of pillows! Plenty of towels. We had 4 hand towels, 4 wash cloths, and 4 thick, large bath towels. We were there for 3 nights, and getting fresh towels was not a problem. There was also in room coffee, microwave, and mini refrigerator. Great staff. Not far from the beach and shopping. Breakfast was very good, offering hot and cold healthy choices. There was something different each day. There is also a pool and spa. They are also pet friendly. We have stayed here before and will definitely be back.

The water in the spa wasn't very hot. No other complaints.

very large rooms. I was really surprised by the size. I wasnt expecting the facilites i was getting in temrs of Pool, bedding in room items. I was really surpirsed in a great way.

Lobby was little less welcoming. not mandatory , but the ppol could have towels and the some of the panels in the pool area were broken like the timer for the bubble pool.

It wasn't hard to find, or difficult to park. There was a good selection of breakfast items. Room service seemed consistent. Patient staff. Good local food options.

Payment was tied up because I couldn't use my mobile wallet and tap to pay on arrival. Wi-Fi and appliances are kinda dated. There was a smart TV, but it was locked to local cable.

The elevator doors closed with my 6 old on it alone. I was not happy being he was on an elevator alone . I tried putting my hand to stop the doors from closing but they almost closed on my hand. This definitely needs to be addressed!

There's a light/ alarm at the right side corner of the window that was blinking all night. Also, the carpet was dirty, and the toilet tank was cracked (safety hazard). Pool need to be cleaned more often (chemicals)

staff was amazing from the moment we arrived through out our stay. We where greeted every time we speak passed the front desk. Our location to Galveston and Houston was perfect giving us that perfect away from the crowds.

The method of fee that appears on our account after they take the whole amount the first night. Every day of our stay we where charged a holding fee but was charged our full room stay prior. Staff was very understanding and took the time to explain.

So peaceful! So clean! So quiet! The staff are outstanding and the breakfast was hot and delicious! not just a single wrapped danish, but hot eggs and waffles etc.! We came to visit family and chose this hotel near where they live and we are impressed! Very nice facility and such professional staff!

Not a thing! Even the parking lot was clean and had ample parking!

it was clean, attractive, and in a convenient location. The staff was courteous and helpful. rooms were nice.

Our room faced an unpaved, un-landscaped area, but the view was not the issue. The hotel is in a relatively high traffic area, which gave me some concern about my car sitting in the lot. I am aware that cars left in open lots at hotels are frequent targets of burglars (or thieves) and removed all valuables, but it IS always a risk. I would have loved to be able to look out my window and see it in the lot. An acceptable alternative would have been to park it under a light in the existing lot, but there were very few lights in the parking lot (though there were more in the handicapped parking area.) Ultimately I just found the best spot I could and crossed my fingers. All turned out well

I loved how CLEAN the facility was kept and maintained throughout our stay. The staff were welcoming, helpful, and very accommodating.

The pool was not "operable", due to the pH levels not being balanced. They were awaiting the pool maintenance company to come and service the pool. Other guests chose to utilize the pool against their advise, and seemed to have no issues or resulting effects.

The bed was comfortable! It was plenty big for our family of 5. The weather had caused some of the electricity to be out. We only had half pf ours working on the room. We were warned of this when we checked in, and the other half came back on within a couple of hours. It was also nice that they are pet friendly.

It would have been nice if they had had a hot breakfast. Evidently they don't have it on the weekend. They do not tell you that on the app. The grab and go was fine, but i would have liked to have known that is what is served on the weekend when i booked it.