The staff was exceptional! During our long stay, we got to know several of the employees who were all perfectly hospitable and kind. It was ideal for our family, and we were happy to see families with other young children there as well. Parking was plentiful, and we appreciated the location near many of the city's best restaurants and retail. The Wi-Fi was spotty at times, but overall sufficient for remote work. The desk and kitchenette were very convenient. I was so impressed with the West Elm sofa bed that I'm considering buying one for our home.

There were a few things we only noticed because we were there for so long. Our AC didn't adequately remove humidity from the room, the treadmills in the gym are outdated, and one of the elevators was out of service for a few days. We notified the staff, and they responded immediately to address issues.

I had annual exams at MD Anderson in Houston. We stayed at double tree with kitchenette, sofa bed and complementary breakfast. Your room was very comfortable and the area with refrigerator, microwave and desk area was very spacious and clean. Your breakfast was so much better, variety was excellent and the lady was so great at keeping everything stocked and it flowed nicely. My Pomeranian did his business outside and the poop bags were fully stocked.

All the restaurants in the area were awesome but did not have “enough time” to completely enjoy Round Rock! Will definitely stay there in the near future to visit my sister’s family that live 10 minutes away. You guys are great! Check in reception was awesome and checkout receptionist and another lady, maybe supervisor, was smooth/attentive. I told them exactly what I put on this survey. You guys are better than Double Tree by Hilton. Their Cookies just did not cut it.

I went to this hotel after booking another one down the freeway that had so much mold in the room I was able to photograph it, and you could definitely smell it when you walked in. This hotel was clean, and the staff was really friendly. I will say the coffee was pretty bad. Not sure it qualified as coffee. Other than that, very quiet hotel, and I was even on the ground floor next to the parking lot. I slept better than I have slept in any hotel room.

The friendlessness of the Staff, the immediate attention to my family needs during our stay at this facility. The outstanding service, staff goes above and beyond for travelers to have fresh and vast variety of food available during breakfast hours.

The location is convenient to drive around town or to connect to different highways is also near restaurants. And convenient stores.

Everything was clean and the beds we tree very comfortable. We had plenty of room for a family of five. I do recommend them getting trash cans for the restroom and the sink area.

Not having trash cans in the restroom and sink area. Also I had a two night stay and they didn’t even touch up our room with the clean linens or towels.

Great proximity to restaurants and Dell Diamond. Easy to find from I35. Nice sized room for a family of four. My kids loved the trundle bed couch. The room stayed very cool the way we like it. Continental breakfast had a good variety and was available until 930am.

I would recommend an upgrade to a basic Keurig with larger cups. The pool was closed both days we were there. The parking lot was quite full when we returned from the baseball game.

Increasing the variety of meal options available for breakfast, or changing the types of meals offered periodically, would be fantastic. This could provide more choices for everyone and keep the breakfast menu exciting and fresh

Comfortable and had a little kitchen area which was very handy.

They only clean the rooms every other day which is fine unless you miss a day due to them coming late in the afternoon when we needed the room so the room was not cleaned our entire five day stay. We would go to the front desk every time we needed new towels, toilet paper, and coffee pods.

The visit was overall a good stay. The front desk lady in the evening, was very polite and professional.

The tv could have used an upgrade. But the main issue was the a/c vent where the air comes out was cracked, so it caused an uncomfortable rattle throughout the night. Hopefully it’ll get fixed before the next guest is booked.

The location was great and near a couple places to eat. The breakfast choices was great and it was awesome to have a hot breakfast. Staff was friendly and were very accommodating as well. I enjoyed and would definitely stay here again.

I can’t say that my family or I had any complaints or things that we disliked to the point it even needed to be documented. Of course we would have liked conjoined rooms but they don’t offer those at this property but other than that it was a great stay.